We are seeking an organized and proactive leader to take charge of our sales support and order management functions. In this position, you will manage the full cycle from customer order through to final delivery, guide a team of slaes support specialsits, and drive improvements to workflows. You will serve as a key link beetween commercial, financial, warehousing and logistics team: Sales Support & Process Management Manage the complete sales support cycle, starting from order taking through to product delivery. Direct the creation of essential documents such as order confirmations, billing statements, dispatch notes, and return/credit memos. Guarantee that all orders are processed correctly and invoices are issued on schedule. Evaluate existing sales workflows and implement enhancements to boost productivity. Order and Contract Handling Examine and approve sales orders, customer agreements, and pricing structures. Ensure all activities follow internal policies and authorization procedures. Partner with Legal and Finance departments on contract review and approval. Team Management Supervise, guide, and support the sales administration team. Establish performance targets and regularly assess team results. Deliver ongoing training, mentorship, and skill-building opportunities. Sales Metrics & Analysis Generate regular reports on sales activity (daily, weekly, and monthly summaries). Study sales results, identify patterns, and support forecasting efforts. Deliver data-driven recommendations to leadership for strategic planning. Cross-Department Collaboration Coordinate frequently with Sales, Finance, Warehouse, and Logistic teams. Ensure that delivery and invoicing run smoothly without delays or errors. Address any operational bottlenecks that could affect sales outcomes.
We are looking for a bright, organized, and proactive Secretary (Chinese Speaker) to join our team and become the backbone of our daily office operations. This is an excellent opportunity for someone eager to develop professional administrative skills, support a talented team, and build a career in a fast-paced environment. What You'll Do (Key Responsibilities): Translation & Liaison: Act as an on-site translator between Chinese guests/ business partners and the team. facilitating clear communication during meetings, calls and visits. Administrative Support: Manage calendars, schedule meetings, and arrange travel. Communication: Handle incoming calls and emails, responding promptly and directing inquiries appropriately. Documentation: Prepare, fromat, and proofread documents, reports, presentations, and correspondence. Filing: Maintain an organized and efficient filing system (both digital and physical). Office Management: Order supplies, coordinate deliveries, and ensure the CEO office is tidy. Meeting Support: Organize agendas, take minutes, and arrange refreshments. Ad-hoc: Work on special projects and provide additional support to the team as needed.