Greet and welcome clients, partners, and visitors with a professional and friendly demeanor. Answer, screen, and forward incoming phone calls and emails to the appropriate departments (e.g., Ticketing, Visa, Tour Packages). Provide basic information about our travel services and tour packages to walk-in customers. Maintain a clean, organized, and inviting reception area that reflects the prestige of New Motion Travels & Tours.
Perform daily office administration and general office duties. Handle customer inquiries via phone, email, and social media platforms. Assist clients with visa application processes and required documentation. Review and organize visa documents to ensure accuracy and completeness. Track visa application status and provide updates to clients. Support other travel and tourism-related operations as assigned.
• Identify, develop, and manage corporate accounts to achieve sales targets. • Build and maintain strong relationships with corporate clients and key decision-makers. • Promote the company's travel services, including corporate travel management, MICE, and tour packages. • Generate new business opportunities and expand the corporate client portfolio. • Prepare and present proposals, quotations, and service agreements. • Conduct regular client visits and business meetings to strengthen partnerships. • Monitor market trends and competitor activities to identify growth opportunities. • Collaborate with internal teams to ensure excellent customer service and client satisfaction.