The General Manager (GM) is responsible for overseeing all aspects of the organization’s daily operations to ensure efficiency, productivity, profitability, and customer satisfaction. This role involves strategic planning, team leadership, financial management, and coordination across departments to achieve business goals. Key Responsibilities: Leadership & Strategy - Develop and implement business strategies, plans, and procedures aligned with company objectives. Lead, motivate, and support teams to foster a high-performance culture. Identify opportunities for growth, efficiency, and innovation. Represent the company in key business functions, partnerships, and stakeholder meetings. Operations Management - Oversee daily operations, ensuring smooth coordination across departments (sales, operations, finance, HR, etc.). Establish performance goals, monitor progress, and implement corrective actions where necessary. Ensure compliance with company policies, quality standards, and legal requirements. Customer & Stakeholder Relations - Maintain strong relationships with customers, partners, and suppliers. Ensure high standards of customer satisfaction and service delivery. Handle escalated issues and resolve conflicts effectively
- Prepare and review, daily, weekly, monthly, quarterly, and annual financial statements - Ensure timely and accurate financial reporting for management - Coordinate with external auditors for annual audits and tax filings. - Update on accounting regulations and implement necessary changes. - Lead the budgeting and forecasting and planning processes. - Monitor financial performance against budgets and provide variance analysis. - Implement and maintain internal controls to safeguard company assets. - Oversee accounts payable, accounts receivable, payroll, and general ledger functions. - Ensure accurate and timely month-end and year-end closing processes. - Manage cash flow, bank reconciliations, and treasury functions. - Supervise and mentor the accounting team, ensuring efficiency and professional development. - Delegate tasks and review work for accuracy and compliance. - Provide financial insights to support business decisions. - Assist in financial modeling, cost analysis, and profitability assessments. - Collaborate with senior management on financial strategies and risk management - set up SOP and JD for related department