Sales Documentation & Coordination Prepare all sales-related documents such as Sales Orders, Sales Contracts, and Delivery Forms. Ensure accuracy and completeness of sales documents before filing & submission to Finance. Prepare and process sales department payment requests and submit to Finance. Maintain proper filing (physical and digital) of all sales department documents. RTAD & Vehicle Coordination Oversee RTAD registration process. Coordinate with car carriers and RTAD agents to ensure timely transport and registration. Administrative Support Maintain and update Master Stock List, Return List, and Pre-Order List. Support management with any additional documentation or coordination tasks. Customer Support Coordinate installation of Level 2 charges and other requested accessories for customers. Handle customer inquiries or concerns promptly and escalate to Asst. Sales Manager when necessary. Vendor Management Liaise with department related vendors in compliance with LoA and procurement policy.
Departmental Leadership : Exercise complete operational oversight of our After Sales Service Department. Section Management : Oversee three primary sections: Service Maintenance, Vehicle Preparation & PDI, and Spare Parts & Inventory. Quality & CSI : Drive technical repair excellence and continuously track and improve our Customer Satisfaction Index (CSI). Training Leadership : Design and implement technical and customer service training programs specializing in advanced EV technologies.
Manage daily accounting transactions and maintain accurate accounting records. Prepare monthly, quarterly, and annual financial closing and financial reports. Prepare and maintain financial statements, including Balance Sheet, Profit & Loss Statement and Cash Flow Statement. Manage petty cash expenses and prepare petty cash reports. Maintain loan payment schedules and assist with bank loan processing. Reconcile accounts payable, accounts receivable, bank accounts and petty cash. Prepare tax calculations and tax returns in compliance with applicable regulations. Monitor cash flow and ensure timely payments and collections. Assist with budgeting, forecasting and financial analysis. Ensure compliance with accounting policies, procedures and applicable regulations. Assist with internal and external audits and maintain proper supporting documents. Maintain confidentiality of financial information and accounting records. Perform other duties as assigned.