Deliver exceptional customer service and brand experience Achieve individual and store sales performance targets Provide professional product recommendations and styling support Maintain visual merchandising and store presentation standards Process sales transactions accurately through POS systems Support inventory management and stock replenishment Ensure compliance with company policies and operational procedures Collaborate effectively with team members to support daily operations
Receive and process customer payments accurately. Issue receipts and maintain accurate transaction records. Balance the cash drawer at the beginning and end of each shift. Greet customers warmly and provide friendly, professional service. Assist customers with product inquiries, pricing, promotions, and basic product information. Handle customer concerns politely and escalate issues to the supervisor when necessary. Ensure all cash, card, and digital payment transactions are properly recorded. Maintain cleanliness and organization of the cashier counter and checkout area. Support daily store operations and collaborate with team members. Perform other duties assigned by the Store Manager or Operation Leader.
Supervise and coordinate daily operational activities. Assign and monitor team tasks to ensure productivity and efficiency. Ensure compliance with company policies, SOPs, and safety regulations. Monitor operational performance and resolve daily operational issues. Coordinate with relevant departments to ensure smooth workflow. Monitor inventory, equipment, and operational resources. Train, coach, and evaluate team members. Prepare daily, weekly, and monthly operational reports. Monitor attendance, discipline, and team performance. Coordinate with other departments to meet operational requirements. Identify opportunities for process improvement and cost efficiency. Perform other duties assigned by management.
Develop and implement marketing strategies aligned with business objectives Plan and manage marketing campaigns across digital and offline channels Lead and supervise the marketing team to achieve departmental goals Monitor brand performance and ensure consistency across all marketing materials Analyze market trends, competitor activities, and customer insights Manage marketing budgets and optimize campaign performance Collaborate with sales and operational teams to support business growth Oversee social media, content creation, advertising, and promotional activities Track and report marketing performance metrics and ROI Build and maintain relationships with agencies, partners, and media channels
Lead, supervise, and motivate the store team to achieve sales targets Oversee daily store operations and ensure smooth business performance Monitor sales performance and implement strategies to maximize revenue Ensure excellent customer service and maintain brand standards Manage inventory, stock control, and stock accuracy Conduct regular stock counts and investigate discrepancies Prepare sales, inventory, and operational reports Manage staff scheduling, attendance, and performance Train and develop team members to improve productivity and service quality Ensure compliance with company policies, procedures, and store security standards