Manage and oversee the shop’s daily operations to ensure smooth and efficient business activities. Set and monitor sales targets while implementing strategies to achieve sales and business goals. Lead, supervise, and motivate the sales team to maintain high performance and excellent customer service. Prepare regular sales and operational reports and analyze performance using Microsoft Excel. Handle day-to-day operational issues, solve problems effectively, and coordinate with management to improve shop performance.
Manage and oversee the company’s overall HR functions and daily HR operations. Handle recruitment, onboarding, employee records, attendance, leave, and other HR-related matters. Develop and maintain HR policies, procedures, and employee-related processes. Supervise and support employees while maintaining good teamwork and workplace relationships. Prepare HR reports and coordinate with management to support effective workforce planning and business operations.