Prepare and process Purchase Requisitions (PR) and Purchase Orders (PO) in a timely manner. Coordinate with internal departments regarding purchasing requests and required supporting documents. Follow up on PR/PO approval process in line with company procedures. Check invoices, delivery orders, and support documents for accuracy. Maintain proper with procurement team and payment records properly. Coordinate with vendors regarding invoices and payment status updates. Assist with (AP) and (AR) processes and month-end closing activities. Reconcile vendor balances and procurement records. Monitor outstanding balances and follow up on overdue payments from customers. Handle daily sales and Accounts Receivable (AR) transactions. Prepare customer invoices, debit notes, and credit notes. Record customer receipts and perform AR transactions. Support and prepare cash collection processes. Perform other accounting and administrative duties assigned by the supervisor.
To perform the aftersales service and support business as assigned by Service Manager. To schedule, monitor and manage the day to day activities, This could include M&E Service work for Maianenance service & other Emergency call visit and repairings. Frequent contact with customers and look for the business opportunity for maintenance services, Solar Installation and Equipment Rental. Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation and customer loyalty. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. Work with all stakekholders including sales & service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Prepare the Weekly Customer Visit, Quotations & Reporting including update competitors pricing to management. Following up with the Quoted customer for services need and requirement of Quotation. Follow up daily service team schedule according to the Contract and on call basic Being aware of Safety and Environment working conditions in Working Area, workshop and on the field. Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.
1. Sourcing & Procurement Execution : Execute procurement activities in compliance with company procedures. Collect RFQs, prepare bidding comparisons, and recommend best options based on price, quality, and lead time. Raise purchase orders and ensure timely approval & issuance. 2. Supplier Management : Coordinate with suppliers to obtain quotations, documents, and delivery commitments. Conduct supplier evaluation and negotiation for best commercial terms. Maintain accurate and updated vendor database. 3. Inventory & Delivery Coordination : Monitor stock levels and anticipate shortages by coordinating with Supply/Logistics. Follow up with suppliers for on-time delivery and resolve gaps/urgent needs. Support inventory reconciliation by providing PO/GRN documentation. 4. Cost & Data Analysis : Prepare cost comparison sheets for management review. Track market price changes and update related teams. Maintain procurement reports, savings tracker, and supplier performance records. 5. Compliance & Documentation : Ensure all purchases follow company policy and sanction screening protocols. Maintain complete documentation for audit readiness. Escalate any high-risk supplier or price abnormality to management. 6. Cross-Functional Coordination : Collaborate with Finance, Operations, Quality Assurance, and Supply Chain teams. Support departments with technical clarification, product sampling, or urgent requests. Facilitate clear communication between internal and external stakeholders. 7. Process Improvement : Identify opportunities to reduce cost, improve lead times, and optimize supplier base. Propose and implement improvements in purchasing workflow. Reduce human errors by standardizing processes and documentation.
The Marketing Manager for Myanmar is responsible for the strategic growth and brand health of EFG’s portfolio (including The Pizza Company) within the local market. This role focuses on adapting international brand standards to the Myanmar consumer, leading digital-first marketing efforts, and managing high-impact seasonal campaigns. Functional Responsibilities: Strategic Growth & Market Entry Brand Expansion: Lead market research and feasibility studies for potential new outlet locations across major cities in Myanmar to support business growth. Long-Term Planning: Initiate and develop 3-year strategic marketing roadmaps to ensure sustained brand popularity and market share. Performance & ROI Tracking Campaign Analysis: Develop and implement advanced tracking templates to evaluate the ROI of every marketing campaign, using data to pivot future strategies. Menu Optimization: Lead the analysis of menu engineering and pricing strategies to ensure high profitability while maintaining customer satisfaction in a fluctuating economy. Senior Stakeholder Management Franchisor Liaison: Act as the primary point of contact for international franchisors, ensuring Myanmar’s localized activities still strictly adhere to global brand guidelines. Crisis Communication: Oversee the brand's reputation and lead any necessary PR or crisis communication efforts to maintain a positive public image. External Advocacy Industry Representation: Actively participate in trade shows, press launches, and public meetings to keep the company’s image high and stay updated on F&B industry trends. CSR Strategy: Design and manage impactful Corporate Social Responsibility (CSR) programs that resonate with the local Myanmar community. Financial Responsibilities: Annual & Monthly Forecasting: Develop and maintain accurate yearly marketing budget forecasts, broken down into monthly operational plans to ensure consistent brand investment throughout the fiscal year. P&L Management: Take full accountability for the Myanmar marketing Profit & Loss (P&L), optimizing spend across traditional and digital channels to maximize ROI and hit brand financial targets. Cost Management & Negotiation : Oversee marketing expenses and lead negotiations with vendors (media, agencies, and suppliers) to ensure cost-efficiency without compromising quality. Revenue Generation: Design and evaluate promotional strategies specifically aimed at driving store foot traffic and increasing transaction value to meet company revenue goals. Financial Reporting: Track and record all marketing expenditures against the budget, providing regular updates to senior management on variances and adjustments. HR Responsibilities: Team Structure & Management: Lead and oversee a local marketing team based in Yangon, ensuring clear KPIs and performance reviews are conducted regularly. Mentorship: Act as a subject matter expert, coaching the local marketing team on digital trends, strategic planning, and brand standards. Conflict Resolution: Proactively resolve team or operational problems to ensure smooth campaign rollouts and a positive working environment. Talent Acquisition: Support the recruitment, interview, and selection process for new marketing talent to ensure the team has the right mix of skills for the Myanmar market. Training & Development: Identify skill gaps within the team and coordinate with HR to provide necessary training or personal career development opportunities.
Purpose of Position Responsible for the smooth operation of an individual The Pizza Company store. The primary purpose of this role is to increase the average restaurant sales via customer satisfaction and drive operations excellence for that store. The RM is also accountable for the recruitment, deployment and management of TPC staff; the planning and optimisation of product sales; productivity of equipment; and quality, service and cleanliness (QSC). Key Responsibilities Leading Place customer needs as number one priority, resolving conflicts or complaints in a timely and professional manner thereby ensuring protection of The Pizza Company’s market image. Act as a role model for TPC staff, recruiting, motivating and coaching them constructively in areas requiring further development and ensuring they respond with a sense of urgency to customer needs. Ensure corrective and/or follow-up action is taken and on-going training needs are met in a timely manner. Resolve staff issues sensitively, professionally and in accordance with company’s corporate values and processes, ensuring a win-win conclusion is achieved by all. Planning Project future sales figures, taking into account external factors (e.g. holidays, local events, or competitors’ marketing initiatives) that may positively or negatively impact staffing and stock requirements. Ensure appropriate staff, product stock and supply levels are maintained thereby optimising productivity and minimising wastage and overtime. Organising Deploy staff appropriately to various positions within restaurant operations, taking into account their strengths and development needs and ensuring customer service is optimised. Controlling Monitor and control customer service and product quality by conducting “management walk” during each shift. Maintain physical environment of restaurant ensuring it is clean and sanitary both inside and out. Conduct preventative maintenance, cleaning and testing of restaurant equipment ensuring all safety and operating standards are adhered to and that productivity of equipment is maximised. Ensure staff understand and maintain appropriate food safety standards and handling procedures. Conduct point of sale opening and closing activities, ensuring POS initialization, cash set-up procedures and register reconciliations are conducted accurately and in a timely fashion. Conduct closing inventories ensuring accurate records are retained on the appropriate forms. Ensure restaurant operations are running efficiently by conducting regular waste counts, meal and yield counts, monitoring and calculating time cards, conducting security checks and taking corrective action as required while documenting specific action plans. Completing operating checklists as required. Managing all restaurant systems to maximise customers’ experience of TPC’s service and product.
Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance), Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Have knowledge for Troubleshooting steps, repairing and commissioning of power equipment and related control systems, Support to the Service Team for Delivery, Installation, Maintenance, Trouble Shooting of Generators. Preparation of operational and daily functions as required and activity striving to meet KPI and targets. Work closely with junior and team for the Tools and Workshop cleanliness.
Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance) Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Prepare the BOQ with Purchase estimated Price for Admins to generate the Service Quotation. Have knowledge for OEM recommended operational procedures and troubleshooting steps for repairing and re-commissioning of power equipment and related control systems. Discussion within office with team members for future prevention and corrective measures, Coordinate with Service/Parts Admin after receiving approval of quotation. Delivery, Installation, Maintenance, Trouble Shooting of Generators. 1. Propose solutions to enhance the service quality for gen-sets maintenance with permanent respect to safety conditions 2. Work closely with Parts and Sales to ensure all customers receive an exceptional level of customer satisfaction 3. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities, 4. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these, 5. Preparation of operational and daily functions as required and activity striving to meet targets 6. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty, 7. Identification of materials, parts and equipment for purchase to achieve value for money. (Assist on Parts Purchasing) 8. Follow up daily service team schedule according to the Contract and on call basic, 9 Check daily service team report and arrange necessary action for related customer upon the technician’s report, 11. Check and test stock genset per time per month and coordinate with YGN Service Team and MDY Sales Team and Admin Team for new genset delivery / commissioning, 12. Guide & Train to the juniors and service technician for better skill, performance and to be professional team. 13. Being aware of Safety and Environment working conditions in a l workshop and on job site 14. Responsible to Grow and develop the Power After-Sales business: maintenance, service contract, overhaul and Spare Parts Sales.
Business development and customer networking Power business growth mindset Branch P&L ownership and cost control Sales leadership and pipeline management Service coordination and customer satisfaction Commercial negotiation and margin discipline Team leadership and coaching Regional market intelligence and competitor awareness Grow Mandalay and Upper Myanmar power business through generator sales, rental, maintenance contracts, spare parts, hybrid power solutions and green energy projects. Build a strong regional customer network covering corporate, industrial, construction, mining, hospitality, telecom, government, NGO and infrastructure customers. Develop Mandalay branch into a scalable regional hub that can support expansion into Upper Myanmar. Operate with clear direct and matrix reporting discipline: branch P&L accountability to GM, sales process alignment with Sales Manager, and service quality alignment with Service Manager. Develop and execute Mandalay branch sales plan for generators, power rental, spare parts, maintenance contracts, hybrid power solutions and green energy opportunities. Identify, qualify and convert new business opportunities across Mandalay and Upper Myanmar. Build strong customer pipeline and maintain CRM discipline with accurate account, opportunity and forecast updates. Drive local networking with contractors, developers, industrial zones, factories, mining companies, hotels, telecom groups and key regional accounts. Support achievement of Sales ATC revenue target and maintain minimum equipment gross margin target of 20%. Develop generator rental opportunities and convert installed-base customers into maintenance contracts. Promote AMC, preventive maintenance, emergency service, spare parts packages and service upgrade opportunities. Work with Service Manager / Service Supervisor to ensure service proposals are technically sound, profitable and deliverable. Increase recurring Aftersales revenue contribution and support service margin target of 35%. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer presentation. Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners