To Drive product presentations to potential customers to enhance awareness and interest. • To drive sales of Patient Care & Hospital solution team items (Emergency, OPD, OR, ICU) by targeting potential customers and maintaining relationships with healthcare professionals, resulting in increased sales volume and expanded market presence, with timely delivery of product orders. • To conduct product demonstrations for potential customers, aiming to generate sales and demonstrate product capabilities effectively. • To collaborate with the supply chain management team to ensure efficient inventory management and smooth distribution of medical equipment. • To conduct regular customer visits to assess equipment usage and optimize operational efficiency. • To build and maintain strong relationships with healthcare professionals and clients, serving as a trusted advisor, which leads to high customer satisfaction and valuable feedback for product improvement. • To develop customized training programs and educational workshops based on customer needs, enhancing product knowledge and customer engagement. • To prepare complete tender documents regarding Patient Care & Hospital solution team items for the government hospitals for submissions and to complete tender process.
Establish new accounts by organizing and planning daily work schedule to build on existing or potential sales • Research current marketplace information on newly introduced products, delivery schedules and pricing in order to monitor competition • Aiming to achieve monthly or annual targets • Record sales and order information and report to upper management • Help management in for the coming products and discuss on special promotions • Stock management for expiry date and item orders to maintain the stock balance • Improve the product knowledge by self-learning, online and class room training conducted by principals
To conduct regular preventive maintenance on diagnostic imaging (DI) equipment according to manufacturer guidelines and maintenance checklists to ensure optimal performance and reliability. • To follow the installation process of new DI equipment, ensuring proper setup and configuration according to manufacturer guidelines and customer specifications. • To diagnose and troubleshoot equipment issues promptly during installation, as well as in response to customer complaints, to minimize downtime and restore functionality. • To respond to customer service requests and inquiries, providing technical support and solutions either remotely or onsite to resolve issues effectively and maintain customer satisfaction. • To be available for urgent calls 24/7 to address critical equipment failures or emergencies, ensuring rapid response and resolution to minimize impact on healthcare operations. • To maintain and calibrate tools and test equipment regularly to ensure accuracy and reliability in diagnostic procedures and troubleshooting tasks. • To prepare Document maintenance activities, service reports, and equipment status updates accurately, providing comprehensive records for internal review and customer communication. • To engage in continuous learning to stay updated with advancements in DI technology, attend training sessions to enhance technical skills, and contribute to professional development. • To adhere to quality assurance standards and regulatory requirements in all service activities, ensuring compliance and promoting a culture of safety and excellence. • To provide detailed reports on service activities, customer feedback, and equipment status to Team Leader accordingly.
To conduct sales calls and meet with KOLs and customers for marketing the related products to find out the needs and initiate sales (equipment and implantable) • To provide the product information and quotations to KOLs • To follow up with the KOLs for the sales • To follow up the internal process of the sold items from PO to delivery. • Installation of the products • To conduct application training as well as supporting for the workshops and education training • To support surgeons and nurses regarding product usage in operating theatre • For complaint handling and troubleshooting of the sold items • To prepare the tender documents for the government hospitals needed for submissions • To create and keep good and close relationship with the customers and potential customers • To keep track of the product registration process • To collect market data of the related product range and support in market survey
To ensure exceptional customer satisfaction and operational excellence in the delivery and support of medical devices for new hospital projects. • This role bridges customer service, key account management, and project coordination, contributing to the growth and retention of strategic clients in the healthcare sector. • Prioritize and resolve day-to-day customer service issues within defined service level agreements (SLAs). • Coordinate delivery schedules, installations, and training logistics in collaboration with internal teams and based on project timelines. • Customer Engagement: Communicate directly with hospital stakeholders (e.g., procurement, biomedical engineers, imaging, nursing teams) regarding order updates, product availability, and service coordination within the agreed scope.
2D Drafting: Prepare accurate technical drawings and plans. 3D Modelling: Develop realistic models to visualize design concepts. Space Planning: Assist in creating efficient and functional layouts. Interior Design: Support design development with creative ideas and detailing. Site Coordination: Collaborate with project teams and contractors to ensure smooth execution.
-In charge of space planning of building design and interior projects from schematic design -Codes and Regulations can be applied in Design -3D modelling -Coordination with respective designers -Prepare construction drawings -Work with QS team and Site engineers -Site supervision for Architectural Design
Maintain complete and accurate financial records for the laboratory business. Perform daily accounting operations including AP, AR, GL postings, and bank reconciliations. Prepare monthly, quarterly, and annual financial statements (P&L, Balance Sheet,Cash Flow). Record and reconcile revenue from walk-in patients, clinics, corporate clients, and partner hospitals. Verify, reconcile, and post daily sales data from the Laboratory Information System (LIS) or billing software. Ensure accurate billing for corporate clients, hospitals, clinics, and referral partners. Monitor accounts receivable and follow up on timely collections Coordinate with the laboratory admin team regarding invoices and credit notes. Track reagent and consumable inventory and perform monthly stock reconciliation. Monitor cost per test and analyze cost variances and wastage. Process supplier payments and verify purchase orders, goods receipt notes, and supplier invoices. Maintain good vendor relationships and ensure timely payments. Manage daily operational cash flow and prepare cash flow forecasts. Maintain proper documentation and filing systems, and accounting records. Implement and support internal control procedures and accounting best practices. Prepare ad-hoc financial reports and provide analytical support as required by management.
Execute timely and accurate payroll processing, including data entry, calculations, and deductions. Verify and reconcile payroll data to ensure compliance with company policies and regulatory requirements. Design and implement effective compensation programs, including base pay, bonuses, and incentives. Deal with Government Office such as Labor Office for employment contract or other submission as necessary. Develop, update, and communicate compensation and benefits policies to ensure transparency and understanding among employees. Utilize and update the HRIS systems and other tools to gather, analyze, and report on compensation and user accounts in HR Software. Generate reports and insights for management to support strategic decision-making. Communicate changes to compensation and benefits programs to employees in a clear and timely manner. Check monthly SSB process and arrange other SSB process for exceptional case (coordination with government social security board office). Conduct and collaborate the exit interview For the confirmation process, prepare and send the performance appraisal form to the team leader two weeks in advance and distribute the confirmation letter to permanent employees within one week before the confirmation date. Keep and record the employee relative documents. Monthly Report (Resignation & Termination Report, Transfer Report, Newcomer List) Work closely with the HR team to ensure seamless integration between HR and payroll functions.