Oversee daily operations of both branches, ensuring smooth sales and customer service activities. Monitor stock levels, coordinate product restocking, and ensure display and pricing accuracy. Supervise and guide sales staff to achieve monthly sales targets. Prepare daily/weekly sales reports and submit to management. Ensure cleanliness, orderliness, and overall appearance of the store. Handle customer complaints and resolve operational issues promptly. Plan promotions and assist in implementing marketing activities to attract more customers. Manage cash flow, petty cash, and expense control for each branch. Conduct regular staff meetings and training to improve team performance. Coordinate with suppliers, logistics, and the head office for smooth operations.