Ensure a high level of customer satisfaction by providing excellent sales and customer service, responding promptly and respectfully to customer inquiries, and identifying customers’ needs and expectations. Actively engage with and follow up on all potential customers, including both new and existing parents. Calculate and explain school fees accurately and clearly to customers, while communicating persuasively and professionally. Handle enquiries and phone calls from existing and new parents and provide appropriate assistance or coordinate with relevant departments to address their needs. Follow up with newly enrolled students and parents regarding academic-related matters and coordinate with the relevant academic teams when necessary. Support and develop the student acquisition process by generating leads and converting enquiries from phone calls, emails, walk-in parents, and other channels into enrolments. Maintain accurate and up-to-date daily pipeline information in the weekly leads Master Database and update the JKT Sales Database on a weekly basis. Assist to establish meeting, maintain, and develop strong relationships and partnerships with third parties, including companies, schools, business partners, learning centers, consulates, associations, and embassies. Collect and communicate parent feedback and report to the Marketing / Operation Manager and relevant departments for appropriate follow-up. Prepare event proposals, event plans, checklists, and other required event-related documents. Prepare, participate in, and organize all promotional events, including mall exhibitions, internal school events, and external education events etc. Closely work with the finance team, school admin team and facility team as well as academic team. Assist the Admissions and Marketing Manager or Operation Manager with assigned tasks and responsibilities as required. Follow and comply with all school policies, procedures, guidelines, and standards.
Teach Myanmar Language and Social Studies to Lower Primary students. Teach both Myanmar and foreign/international students . Prepare lesson plan, engaging, age-appropriate, and differentiated lessons. Teach Myanmar culture, traditions, history, geography, and social values. Use English effectively to support foreign students who have limited Myanmar language ability. Assess student progress and maintain learning records. Monitor the classroom and create a safe, positive, and inclusive learning environment at class time. Collaborate with Form Teachers, TAs, and the Primary Team. Participate in school events, cultural activities, and other school programmes.
1. Job Summary The Admin Supervisor oversees the daily administrative operations of the school, ensuring efficient support services that facilitate a conducive learning environment. This role involves managing administrative staff, managing text book ordering process, supporting government organization’s needs, visa process with accommodation arrangement, transportation arrangement, coordinating with various departments, and liaising with external stakeholders to uphold the school’s standards and policies. 2. Key Responsibilities 2.1 Administrative Operations Supervise day‑to‑day operations of the administrative department and staff members. Monitor inventory of office supplies and manage procurement within budgetary constraints. Plan, schedule, and support school events, including meetings and training sessions and accommodation. Facilitate on special activities such as off‑campus field trips, other school events, and graduation ceremonies. (Flight, hotel and others etc.) Attend meeting as needs from government office and support to government agencies as needed for activities related to school operations. Take responsibility for visa applications, extensions, renewals, Form C submissions, work permits, stay permits, and other immigration-related documentation and processes for eligible staff, students, and visitors. Ensure all visa, Form C, work permit, and immigration-related documents are properly prepared, submitted, renewed, and maintained within the required deadlines. Maintain accurate records and tracking of visa, Form C, work permit, and other government-related documentation to ensure compliance with applicable regulations. Oversee the quality control of textbook inventory and management of uniform stock. Take responsibility and be accountable for securing affordable and cost-effective prices for flights, hotels, textbooks, transportation, and other related expenses. 2.2 Staff and administrative support management Assign and oversee duties of support staff (office ferry way, resource room/ ferry cleaning) and, ensuring safety, hygiene, and health standards are met. Develop and implement schedules for accommodation and set cleaning standards for admin staff. Coordinate with external vendors—such as ferry rentals, accommodation providers, suppliers, and renovation contractors—and manage all related service agreements and contracts. Handle subordinates with effectively and efficiency 2.3 Communication & Coordination Work closely with the operation Manager and head teacher to ensure smooth daily operations. Communicate effectively with internal team, teachers, parents, addressing inquiries and concerns promptly. Collaborate with academic teams to support student documentation and school activities. Negotiate with apartment owners to secure the best rental rates and provide dedicated support for teachers’ accommodation. 2.4 Compliance & Reporting Ensure the school complies with all relevant laws and regulations. Maintain accurate records of utility usage and oversee the upkeep of equipment and supplies to meet health and safety standards. Prepare and present reports on administrative activities to operation manager as required on time.