We are looking for an enthusiastic and detail-oriented Business Analyst to support our IT projects. Requirement Gathering & Analysis: Work closely with users and stakeholders to understand project objectives and translate business needs into clear, actionable requirements. Design & Documentation: Define logic, user flows, rules, and success metrics. Ensure all documentation is clear, complete, and aligned with business goals. Cross-functional Collaboration: Liaise with product, engineering, QA, marketing, and customer support teams to ensure smooth execution of project initiatives. Development Support: Collaborate with developers to clarify requirements, address functional questions, and ensure accurate implementation. Production Rollout: Assist in project go-live activities, ensuring all dependencies are met and the rollout is successful. Issue Identification & Resolution: Monitor post-launch performance, identify errors or gaps, and work with relevant teams to resolve issues quickly and effectively. Continuously identify opportunities to improve business processes and system usage