Assist in the recruitment process: job postings, CV screening, interview coordination, and candidate communication. Prepare HR documents . Maintain and update employee records, files, and HR databases (attendance, leaves, personal information). Assist in payroll preparation by providing attendance, leave, and overtime data. Monitor and manage employee attendance and leave records. Coordinate employee training sessions and maintain training records. Manage office supplies inventory and place orders as needed. Ensure smooth day-to-day office operations and upkeep of the working environment. Maintain records of office assets, equipment, and service contracts. Coordinate office maintenance, repairs, and vendor management. Organize company meetings, internal events, and travel arrangements. Handle correspondence, incoming/outgoing mail, and document filing. Support compliance with health, safety, and labour regulations.
Provide first-level technical support to internal users via phone, email, or chat. Troubleshoot and resolve hardware, software, and basic network issues. Log, prioritize, and track support requests using the organization’s ticketing system. Escalate unresolved or complex issues to higher-level IT support teams as needed. Assist in setting up and configuring desktops, laptops, printers, and other IT equipment. Maintain accurate documentation of reported issues, troubleshooting steps, and solutions. Ensure timely resolution and follow-up to meet internal service level standards. Support end-users with commonly used applications like Microsoft Office and Windows OS.
1) Sales Performance Tracking & Reporting Monitor monthly sales performance Prepare monthly reports for Management 2) Marketing Support Digital Content Coordinate with call center 3) Coordination & Analysis Support pricing and sales campaign activities Collect feedback from dealers and customers through reports.
1) Dealer Develpoment Support Set and Monitor delaer's KPIs Provide guidance to dealers on improving parts sales and service efficiency 2) Dealer Business Development & Training Support dealer development programs Assist in implementing campings or new systems 3) Dealer Sales & Market Growth Collect and analyze dealer sales data to identify growth opportunities 4) Coordination & Communication between Company & Dealers Support reporting to management on dealer network performance.