About Us: The Rangoon Hotel is a boutique hospitality brand dedicated to delivering genuine service and thoughtfully curated guest experiences. Our top facilities also include a Rooftop bar with a panoramic skyline of Yangon and Yangon’s River, also paired with a lobby lounge and guest bar that exudes luxury. As we continue to grow, we are seeking a detail-oriented and outgoing Front Office Associate to support our Front Office Department in maintaining excellent service standards Job Responsibilities: Greet guests warmly and professionally upon arrival. Perform check-in and check-out procedures using the hotel’s PMS system. Manage reservations, cancellations, and modifications efficiently. Handle guest inquiries, concerns, or complaints and escalate when necessary. Coordinate with housekeeping and other departments to ensure room readiness. Maintain accurate guest records and daily reports. Manage cash and card transactions with accuracy and accountability. Support concierge services and assist with local information. Ensure a tidy and presentable front desk and lobby area.