* Managing and coordinating the daily schedule, appointments, meetings and activities of the assigned person/management. * Preparing meeting schedules, agendas, minutes and necessary documents. * Handling incoming and outgoing correspondence, emails, phone calls and other communications. * Coordinating with association members, partners, clients, government departments and external organizations. * Arranging meetings, events, workshops and association activities. * Maintaining membership records, contact lists, documents and confidential information. * Preparing reports, presentations, letters, proposals and other official documents. * Following up on assigned tasks and ensuring deadlines are met. * Assisting with travel arrangements, accommodation, transportation and meeting logistics when required. * Supporting the management in administrative and coordination tasks. * Maintaining good relationships with association members and external stakeholders. * Performing other duties assigned by management.
* Answer customer questions by phone, email, and chat. * Give customers information about rates, delivery times, and shipment status. * Track shipments and update customers about delivery status. * Arrange pickup and delivery with customers and drivers. * Handle customer complaints and solve delivery problems. * Follow up on delayed, damaged, or returned shipments. * Coordinate with the Operations, Sales, Customs, and overseas teams. * Coordinate customers with documents and customs requirements. * Keep customer and shipment records updated. * Build good relationships with customers and provide good service. * Support the Sales team when needed.
*Job Description* - Prepare and maintain accurate financial statements (balance sheets, income statements, cash flow reports) - Manage accounts payable and receivable - Reconcile bank statements and general ledger accounts - Prepare monthly, quarterly, and annual financial reports Assist with budgeting and financial forecasting - Ensure compliance with accounting standards, laws, and company policies - Budget and Monitor company expenses and recommend cost-saving measures - Required Documentation Support to Internal & External Audit