Manage the daily updating of sales invoices, contracts, delivery orders, and consignments in the database or filing system, ensuring accuracy and completeness. Generate daily due invoices for collection and verify these invoices each evening to assess actual cash collected and identify any outstanding amounts. Allocate incoming payments to the appropriate customer accounts and invoices, ensuring accurate and timely posting. Monitor customer accounts for overdue payments and proactively engage with customers to resolve payment issues. Maintain an updated aging report and coordinate with the collections, sales and services team to minimize overdue balances. Generate monthly and yearly financial reports related to accounts receivable, including aging reports, cash collections, and bad debt analysis. Analyze trends and identify potential credit risks, recommending actions to improve collection processes and efficiency. Ensure compliance with company policies and accounting standards related to accounts receivable.
Plan, manage, and execute sales strategies to achieve monthly and annual sales targets. Lead, motivate, and supervise the sales team to ensure high performance. Monitor sales performance, market trends, and competitor activities within the assigned area. Develop and maintain strong relationships with key customers, distributors, and business partners. Conduct regular market visits to identify new business opportunities. Prepare sales forecasts, reports, and performance analysis for management review. Ensure proper implementation of company policies, pricing, and promotional activities. Coordinate with Marketing, Operations, and Finance teams to ensure smooth sales operations. Handle customer feedback, complaints, and ensure timely resolution.
• Develop and implement area-wise sales plans aligned with organizational goals. • Lead and manage a team of sales supervisor and sales representative as regional. • Developing and implementing effective sales strategies. • Achieve monthly and quarterly sales targets across product categories. • Handle distributor appointment, management, ROI calculation, and performance reviews. • Analyze sales data and provide actionable insights to improve performance. • Must be able to manage the sales team well to achieve the target • Ensure dealer sales-in and stocks holding to be in line with monthly target allocated. • Meet targets on customer acquisition and product sales on monthly basis.
Recruitment & Onboarding Oversee end-to-end recruitment and selection processes. Ensure effective onboarding and orientation programs for new hires. Build talent pipelines to meet current and future manpower needs. Performance Management Design and manage performance appraisal systems. Support department heads in setting KPIs and evaluating employee performance. Identify performance gaps and recommend improvement plans. Training & Development Identify training needs and prepare annual training plans. Coordinate internal and external training programs. Support leadership development and succession planning initiatives. Compensation & Benefits Manage salary structures, payroll coordination, and benefits administration. Ensure compensation practices are competitive and internally equitable. Review and update HR policies related to rewards and benefits. Employee Relations & Engagement Handle employee grievances, disciplinary actions, and conflict resolution. Promote positive employee relations and a healthy workplace culture. Plan and manage employee engagement activities. HR Policies & Compliance Develop, update, and implement HR policies, procedures, and employee handbook. Ensure compliance with labor laws, regulations, and company policies. Liaise with government offices and external stakeholders when required. Administration & HR Operation Functions Oversee attendance, leave management, and HR records. Attendance management: Time in and out processing, Data management and creating time sheet for employees on project sites and collating for attendance processing. Approving, processing and management of all employee overtime application for payroll and administration. Checking, approving valid leave applications and disapproving non-valid leave and overtime applications according to leave policy. Monthly leave reporting for payroll administration. Ensure all time attendance management machine are functional at all time. Enforce and monitor disciplinary actions to ensure compliance. Participating in and resolving employee relations issues, including investigations and other related activities. Maintaining employee morale by fostering a positive working environment through effective leadership and teamwork Reviewing employee performance regularly to ensure that workers are meeting standards and addressing any issues that arise Keep up-to-date with the latest HR trends and best practices. Ensure accuracy and confidentiality of employee data. Manage HR systems and improve HR processes. Monitoring the Admin arrangement for Local and oversea trip for annual trip, oversea trip and SD Bonus Trip and etc. Manage / Provide to Office Party, celebration, Donation and etc..., Support to Business [Sale Operation] Required support to SR and Related Sale persons for Market Visit Managed the Visit Trip for related Staffs Arrange and Managed the Training support of HR in Distributor Area Managed the Cost Efficiency [Monitor Budget Control] Evaluate the Efficiency and Effective on Survey, Feedback
Maintain records of all company vehicles (registration, insurance, maintenance, fuel usage). Monitor daily vehicle usage, mileage, and driver assignments. Schedule regular servicing, repairs, and inspections for all vehicles. Keep track of vehicle conditions to ensure safety and reliability. Coordinate with external service providers for repair and maintenance. Assign and supervise drivers, ensuring compliance with company driving policies. Check driver licenses, behavior, and punctuality. Must have strong knowledge of routes and be able to effectively plan and organize route schedules. Support admin-related tasks when required. Must be able to prepare and submit weekly and monthly fuel reports.
Supervise and support the day-to-day activities of the sales team. Monitor individual and team sales performance against targets. Provide coaching, training, and development opportunities to sales representatives. Assist in setting and implementing sales goals and strategies. Maintain up-to-date knowledge of products, services, and industry trends. Handle customers in their queries and complaints and be able to solve issues which may arise on ground from time to time Track weekly, monthly, and quarterly performance and sales metrics.
Lead in planning and executing marketing campaigns (digital & offline). Coordinate with sales teams and suppliers to ensure brand consistency and alignment. Monitor and report on market trends, competitor activities, and customer feedback. Lead in organizing promotional events, trade shows, and on-ground activation. Handle documentation and data entry related to marketing operations. Maintain marketing inventory (POSM, brochures, giveaways, etc.) Preparing reports, slides, and meeting documents.