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Wall Street English Myanmar

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To be the best English Language schools for adults in Myanmar measured by how quickly and conveniently our students speak English with confidence and reach their dream
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About Wall Street English Myanmar

Employer Details

  • Type: Direct Employer
  • Industry: Education/Training
  • No. Employees: 101 to 200

Address

WSE Head Office - Room No.1501-1503, 15th Floor, Times City Office Tower 2, Kamayut Township.,27 B/1, Aung Zeya (2) street, Shwe Taung Kyar (1), Bahan Township.,Yangon, Myanmar

Company vision and mission

To be the best English Language schools for adults in Myanmar measured by how quickly and conveniently our students speak English with confidence and reach their dream

What we do

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.

Why you should join us

International working environment, Free English courses, Career and Professional Development trainings

Our workplace and culture

International working culture, Open Communication

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All Wall Street English Myanmar Jobs
Sales effectiveness Demonstrate high degree of understanding of WSE product and method Master presentation skills in compliance with WSE training provided Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required Master the treatment of objections from prospects Develop strong closing skills in order to help the team meet the center sales milestones and target Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements Thrive to always achieve the highest level of performance individually as well as for the center Adapt to the sales presentation delivery method (online and in-center) Student engagement and in-center collaboration Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student Plan the new students list at the beginning of the month Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy Be prepared for each advising session and be clear about the objective of each meeting Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center (in-center & online) Team Management, scheduling and professionalism Prepare personal sales plan and objectives at the beginning of each month an obtain the validation for the Center Head of Sales on the individual plan Always prioritize the schedule set with existing students before accepting an appointment with a prospect Consistently follow-up with prospects and make subsequent appointments with prospects Rigorously update accurate prospect and student information in the CRM during and after each interaction Establish a strong daily work routine to maximize sales activities across all channels Attend training and coaching sessions that are organized for the role The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
About Kids&Us Kids&Us was founded in Manresa, Barcelona, in 2003. The success of the method and the business model brought a rapid expansion, both in Spain and internationally, which has led to the company opening schools on four continents and being able to maintain exponential growth over the last few years. Kids&Us is a successful business model, with a proven track record that goes back to 2003 and which, at the time of writing, has approximately 150,000 students in 486 schools throughout 9 countries. Kids&Us wants to set a benchmark and be the world's leading brand in English learning for children from the age of 1 year old. The success of Kids&Us is based on its own teaching methodology. Key Areas of Responsibility: Sales performance management Review the sales objectives for the month and set individual objectives for each EC to meet the center target by considering pending collections, pipelines and experience Review the previous sales team performance, identify areas of improvement and prepare an action plan for the month to improve sales effectiveness Share the sales plan with the Head of Operations and prepare an action plan for the month Consistently review and evaluate the conversion performance of the all the channels, activities/events and sales team members Ensure accurate and timely information updates from the sales team in the organization’s system Prepare a daily/weekly report for the Head of Operations on the sales situation in the center and revise the action plan to ensure that milestones and targets are met Contribute to the sales of the school by offering some prospect presentations during the month with the same conditions as the other members of the sales team Sales team skills development and management Monitor the sales team member performance through data analysis and observations and identify areas of improvement Regularly conduct coaching sessions tailored for each sales team member Conduct a feedback session with each sales team member on a monthly basis Manage the registration and completion of the assigned training courses on the WSI sales training platform for the new sales team members Provide information to the Sales Trainer on the areas of improvement of the Center Sales Team on a monthly basis Activity planning and participation Participate in the conceptualization of the activity calendar of the school by providing valuable and constructive customer insights Invite the students and prospects to the activities of the centers, ensure good attendance to the activities and obtain their feedback on the activities Get proactively involved in the organization of the activities where prospects are invited Ensure the support of the of the sales team to the academic team when needed during the students’ activities or classes Cross-departmental collaboration Ensure compliance of the sales team to their commitment to the academic team in the center with respect to the touch points with the students Consistently communicate and align with the School Academic Coordinator to plan for IR supply and conversion Coordinate with the School Academic Coordinator to jointly address issues that arise in the school Collaborate with promoter team by providing customer insights and feedback on supply conversion of the promoter leads Participate in external activities organized by the Activation team upon request Collaborate with the TMK Manager to update on supply conversion and feedback on booking effectiveness Share market insights with the Marketing team on a regular basis Team and school regulations management Drive center recruitment efforts to build a team able to deliver high sales performance Manage the schedule of the sales team members in a fair and balanced way Ensure that the defined show distribution ground rules are respected in the School Maintain high morale within the sales team in the school Prepare the monthly and quarterly sales performance management review in coordination with the Head of Operations and the HR department Ensure that the overall look and feel of the school is warm, welcoming, tidy and clean Customer service Develop and maintain a close relationship and high level of trust with your students and their parents Ensure your students and their parents are satisfied with their classes, learning progress, and learning environment by soliciting and acting on feedback Provide regular follow-up to your customers both in person and over the phone and enter the information in the organization’s systems While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
Event Planning In line with student service, commercial and marketing teams, support in planning monthly events for both external and internal school activities Prepare monthly event budget as well as coordinate with the finance team for the approved payments Communicate with marketing team to create effective advertisements for each event Event Execution Execute all the planned internal and external events Manage and oversee events organization on the day of, including event set-up, communicating with the team and address potential problems that may arise Provide report of all the events and activations when they have completed Offline Marketing Coordination In line with Commercial Manager, identify the offline marketing visibility at Yangon, Mandalay and other regions Build strong relationship with mall managements and vendors for offline marketing purpose Review the proposal and contracts from the supplier and malls to make sure that they are in line with the value and budget Communicate with marketing team to create effective advertisements for each offline marketing Take control of the inventory of all the offline marketing materials for different purpose use Prepare center decoration according to the seasonal activities and promotion While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
About Logiscool Logiscool teaches children coding and digital literacy in fun-based after-school centres. Founded in Budapest, Hungary, in 2014, Logiscool has taught over 185,000 students across ca. 170 locations in 35 countries. Logiscool’s unique educational platform is developed for an easy transition from visual coding to text-based programming languages: Blox coding: children start coding education with “building blocks”. This unique visual coding method is always best adjusted to all ages and knowledge levels. Mix coding: as a second step, students start writing codes in MIX mode, where they can see both the building block and the text-based languages in parallel. Text coding: once students feel confident to leave the visual blocks behind, they move to text-based programming languages, like Python, Unity, Godot or C#. With a presence across 35 countries and an award-winning proprietary methodology, Logiscool has emerged as a clear leader with an excellent offline and online product. Logiscool’s operations were launched in Myanmar in 2023. Key Areas of Responsibility: Sales performance management Review the sales objectives for the month and set individual goals for each Education Consultant to meet the center target by considering pending collections, pipelines, and experience. Prepare and propose sales plans and monthly action plans to the Head of Operations (HOO). Prepare a daily/weekly report for the HOO on the sales situation in the center and revise the action plan to ensure that milestones and targets are met each month. Consistently review and evaluate the conversion performance of all the channels, activities/events, and sales team members. Ensure accurate and timely information updates from the sales team in the organization’s CRM system. Contribute to the sales of the school by offering prospect presentations during the month with the same conditions as the other sales team members. Training and development Review the previous sales team performance, identify areas of improvement for each team member, and prepare an action plan for the month to improve sales effectiveness. Conduct on-the-job training, coaching, and feedback sessions tailored for each sales team member. Provide monthly information to HOO on the areas of improvement of the Center Sales Team. Activity planning and participation Invite the students and prospects to the centers’ activities, ensure good attendance at the activities, and obtain their feedback. Lead conceptualizing the school’s activity calendar by providing valuable and constructive customer insights. Ensure support to the academic team during the students’ activities or classes Customer experience management Develop and maintain a close relationship and high trust with your students and their parents. Ensure your students and their parents are satisfied with their classes, learning progress, and learning environment by soliciting and acting on feedback. Provide regular follow-up to your customers in person and over the phone and enter the information into the organization’s systems. Cross-functional leadership Ensure compliance of the sales team to their commitment to the academic team in the center concerning the touch points with the students. Consistently align with the School Academic Coordinator to plan for internal revenue supply and conversion. Coordinate with the School Academic Coordinator and the Educational consultant to address issues in the school. Direct the promoter team by providing customer insights and feedback on the supply conversion of the promoter leads. Participate in external activities organized by the Activation team upon request. Collaborate with the Telemarketing Manager to update on supply conversion and feedback on booking effectiveness. Share market insights with the Marketing team regularly. Team and school regulations management Drive center recruitment efforts to build a team that delivers high sales performance. Manage the schedule of the sales and academic team members in a fair and balanced way. Maintain high morale within the sales and academic teams in the school. Prepare the monthly and quarterly sales performance management review with the Head of Operations and the HR department. Ensure that the overall look and feel of the school is warm, welcoming, tidy, and clean. Oversee the general administration in the center. While the above includes a description of the position’s essential functions, other duties may be assigned. This job description is subject to change at the discretion of management.
Generating B2B Leads and Contacts Assess the market and Generate Leads and Contacts within the region/territory and report to Corporate Partnerships Manager on a regular basis Initiate Cold Calling and Market visit to generate contacts and leads for B2B Sales Contact prospective Clients through all possible channels and collect information on potential needs and report to Corporate Partnerships Manager to make strategic sales approaches. Initiate event ideas and networking activities for the purpose of generating leads and report to CP manager for both internal and external affairs and execute along with Corporate Partnership Coordinator Research Competitors Products and pricings and report to Corporate Partnerships Manager Maintain monthly and quarterly leads and contacts Target B2B Sales and Revenue Coordinate appointment and meetings with clients for sales pitch and involve Corporate Partnerships Manager for high potential and large organizational clients Make Sales Plans along with Corporate Partnerships Manager for Strategic Sales Approaches Clearly identify the organizations’ needs in terms of English proficiency and develop a granular understanding of the decision-making structure of the client organization Leverage WSE Organizational English Proficiency Assessment asset to set-up a structured approach from the need assessment phase down to the monitoring of the execution of the program Prepare and send proposal to the client and execute the pipeline following up Monitor the execution of the project and report to CP Manager and clients religiously Follow up with all clients and stakeholders necessarily and regularly to execute sales process. Maintain individual monthly and quarterly B2B Sales revenue target Key Account Management Creating contract agreement, data entering and executing proper invoicing, payment term and cash collection after each and every corporate close-won accounts. Hold responsibility for the effective on-boarding of new clients along with Corporate Partnership Coordinator Align with Corporate Partnership Coordinator to ensure that the client is well updated on progress Make sure students are on-track and making progress along with CP coordinator Identify and address issues in terms of Service Quality to CP Manager Establish productive and professional relationship with key client stakeholders for renewal and referral opportunities. Corporate CRM Management Maintenance of an accurate pipeline in the CRM and ensure that correct data are entered in the system Manage and follow up accounts across different business units as assigned by CP manager to comply in order to achieve proper pipeline improvement, revenue tracking and sales forecast Provide Daily, weekly and monthly CRM dashboard report to Corporate Partnerships Manager While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
Sales Management Supervise the Sales Team and ensure the sales targets are achieved for the Center Communication of the sales targets, promotions and pricing to the Sales team Run daily sales meetings and set daily objectives for every sales member Manage the Sales ground rules and distribute the leads to the team accordingly Monitor the timely follow-up on leads across the end- to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner Ensure the timely EPP collection from every sales team member Sales supervisor must check every contract information after sales close by EC before signature send out to the prospect Monitor renewals and engage with the service team to facilitate the renewal contract conversion Analyze daily statistics to identify areas of focus Support sales team members with their questions on how to handle exceptions as they arise and help individual to meet their sales objectives Ensure compliance to contract freeze policy Ensure all the freeze files are submitted on time Prepare duty roaster for both center and booth assign a month ahead strategically Escalate to National Head of Sales when required to handle exceptions Report sales performance weekly or as needed to National Head of Sales Sales & Marketing collaboration Ensure that all leads for which the sales team is responsible are entered in the system in the right media/ supplier Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team Communicate to the management team some areas to improve the conversion of the leads Sales & Services Alignment Collaborate with the Head of Coaching to foster a strong working relationship between the Service and Sales teams to deliver a consistent experience to our students Partner with the Head of Coaching to ensure synergies are created between sales and service to drive internal revenues and products upselling Facilitate productive communication between Sales and Service Team Deal with any issues or problems that may arise and ensure these are addressed to student’s satisfaction Center reception management Responsible for the overall look and feel of the Centre ensuring it is warm, welcoming, tidy and clean Supervise, train and coach the Reception Officers and ensure the compliance to the ground rules Collect and store the reception documents on a daily basis Team Management Planning and leading all sales related meetings with head office staff as well as your team Ensure consistency and best practice by assuring the Sales team is adhering to all WSE policies and procedures Support recruitment and training efforts to build a team deliver high sales performance Identify areas of improvement for each Education Consultants and support their training Work with HR to develop systems that support retention and place colleagues in a position to excel The above elements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
Essential Duties and Responsibilities The key responsibilities for the role are as follow: Prospect engagement and prospect monitoring for external events and seminars Competitors Analysis Front Desk Duty Include the following elements: Prospect engagement and prospect monitoring for external events and seminars Arrange and handle the events and seminars Set-up calls for prospects to attend events and seminar at Auston University Manage prospects attendance and follow ups on pre and post events and seminar Monitor the prospect pipelines and made follow up calls for second appointments Provide post events and seminar result report align with the CRM Competitor Analysis Understand and analyze the market for Auston University Provide detail analysis of different competitors Monitor the movement of competitors alongside with the market Monitor and report the promotions, school activities, campus and new courses of competitors Analyze the competitors’ partnership activities Front Desk Duty Meet and greet the guest entering the campus and guide them Manage the incoming calls and forwarding them to proper extension Collect the correct information from the calls and messages Sorting and distributing the walk in and inbound prospects to educational consultants The above elements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
Student progress and class booking Prepare a study plan for each student Monitor assigned students’ progress proactively and ensure the students have the classes booked for them to reach their learning goals Follow the school guidelines with respect to booking best practices and coordinate with the CHoT to request adjustments to the schedule when needed Follow-up and ensure that the students attend the classes they have booked Drive student progress by providing ongoing and consistent support, advice, coaching, and feedback Meet assigned students at pre-defined touchpoints according to the CFP Understand each individual learner’s psychology and tailor your teaching skills accordingly to provide guidance to students that is personalized to their needs Take a turn in the speaking center to support the students in conducting their multimedia lessons Social classes and event conceptualization and delivery Plan and teach social classes to drive student engagement in the center or online Participate to the conceptualization, preparation, and execution of center events online or in-center Inform and invite students about upcoming events that are relevant to the student interests Student experience Always behave in a professional manner with the student community Take center tours turns to maintain a total English learning environment, a clean and orderly center, as well as compliance to the school rules and regulations for the students Capture students concerns or feedback when raised, escalate to Customer Experience management when necessary and follow-up on resolution to ensure students satisfaction with the school Support the school management to capture structured feedback, such as surveys, when requested Internal Revenue Ensure that end-of-course appointments are rigorously conducted with students ending their contracts in line with the procedures in place Conceptualize events that will contribute to the IR channel with Sales and Teaching teams Support external channels revenue generation with the delivery of demo classes upon request from the Sales team in line with the policies and procedures in place
This position is for Auston Engineering University . Key Areas of Responsibility Maintenance of Lab Rooms/Equipment Ensure that all equipment and materials are well arranged and maintained; ready for use on days that lab classes are scheduled to occur. Ensure that software in the engineering lab and IT Lab is kept updated. Maintain all laboratory records. In charge of organizing, inventorying, and storing equipment and materials for the lab. Recommend new industry-relevant equipment (hardware and software) needed to maintain a working lab. Safety Regulations Labs must be kept clean and orderly at all times. Comply with the correct procedures, policies, and health and safety regulations. Related with Lab Sessions and Academic Team Conduct lab sessions for students on relevant engineering and IT modules if needed. Maintain a good working relationship with engineering and IT lecturers and assistant them when needed i.e. during lab sessions. While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.
Wall Street English Myanmar Awards