Prepare study plans, monitor student progress, and ensure class bookings. Support students with guidance, coaching, and personalized learning advice. Conduct regular follow-ups to ensure students attend classes and achieve goals. Plan and deliver social classes and support center/online events. Ensure a positive student experience by maintaining professionalism, handling feedback, and supporting surveys. Collaborate with Educational Consultants for student renewals, referrals, and internal revenue opportunities. Support sales by delivering demo classes when required.
Sales effectiveness Demonstrate high degree of understanding of WSE product and method Master presentation skills in compliance with WSE training provided Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required Master the treatment of objections from prospects Develop strong closing skills in order to help the team meet the center sales milestones and target Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements Thrive to always achieve the highest level of performance individually as well as for the center Adapt to the sales presentation delivery method (online and in-center) Student engagement and in-center collaboration Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student Plan the new students list at the beginning of the month Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy Be prepared for each advising session and be clear about the objective of each meeting Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center (in-center & online) Team Management, scheduling and professionalism Prepare personal sales plan and objectives at the beginning of each month an obtain the validation for the Center Head of Sales on the individual plan Always prioritize the schedule set with existing students before accepting an appointment with a prospect Consistently follow-up with prospects and make subsequent appointments with prospects Rigorously update accurate prospect and student information in the CRM during and after each interaction Establish a strong daily work routine to maximize sales activities across all channels Attend training and coaching sessions that are organized for the role The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
Class Portfolio Management Analyze student subject preferences and identify priorities Provide direction to teachers on creation of classes in alignment with the student preferences priorities Add relevant classes and manage the portfolio of social and complementary classes to optimize student progress and engagement Communicate the portfolio of available classes to the coaches Scheduling Management Collect class requirements Create monthly schedules according student class requirements Manage waiting list and add classes according to student needs and teacher availability Manage scheduling KPIs and report on them on a weekly basis to the Area Service Director Teacher Management Assign teachers to classes Ensure that teachers are punctual and prepared to classes, are adhering to WSE dress code, and compliant to WSE handbook Ensure that teachers are enforcing the English only environment policy of the school Encourage staff retention and mitigate minor conflictual situations Identify strengths and areas of improvement among the teaching team, provide feedback and communicate them formally to Area Service Director and Head of Educational Excellence Support Events Planning and Execution Conceptualize events or provide inputs to the event planner Schedule teachers for events and ensure space availability Ensure that the scheduled teachers are prepared for the events Coordinate the events execution Provide informal feedback to Area Service Director on the level of engagement observed during the event General Management Provide punctual support to the Sales team, including oral placement tests and level checks as needed Build a spirit of encouragement of students within the Service community Maintain a fully functional, comfortable and supportive classroom environment Run bi-weekly teacher meetings in collaboration with ASD Join relevant management meetings organized by HQ Manage the Social budget Project Management Support or lead projects in cooperation with Area Service Director, Head of Educational Excellence and CEO Ensure service continuity Teach approximately 10 hours per week Cover classes for absent teachers when necessary The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.
We're looking for teachers who: Are passionate about building learners’ confidence and communication abilities. Thrive in a diverse, multicultural workplace. Adapt well to a fast-paced, stimulating environment.
Internal Events Specialist Key Responsibilities: Plan, coordinate, and execute internal student events, including budgeting, invitations, and implementation. Collaborate with marketing and event teams on promotional materials and center decorations. Track event performance through insightful reporting and feedback collection. Support student engagement by preparing study plans, monitoring progress, and encouraging renewals. Foster a positive student experience through proactive communication and activity participation.
Who We Are Looking for: Passionate educators dedicated to fostering learners' confidence and language proficiency Team players excited to collaborate with a diverse, highly qualified team Enthusiastic individuals who thrive in dynamic, fast-paced environments Willingness to teach both online and/or in-person as needed What We Offer: Competitive salary Comprehensive training and continuous professional development Innovative teaching methods to enhance skills Clear pathways for career advancement Exciting staff activities