It is important to enter the Prospect's information in HubSpot completely and accurately. The discussion plan must be clearly explained to the prospect. When making an appointment, 1- Explained to the prospects , how long the apts will take (up to 30 to 45 minutes ) 2- Fill all the detail about the prospects infomations under meeting notes The correct number to be contacted when connecting to Online Booking. Social media, username must be included in Hubspot and Daily prospect sheet. If prospect change the current appointment to a different time, don't forget to update the new appointment time and Notes in the Outlook Email Calendar HubSpot and Daily Prospect sheet. For scheduled appointments, please contact to prospects to confirm before the appointment time and to add update in Daily prospect sheet. Be careful to add follow up call follow update in HubSpot. Don't forget to write down the correct oversea leads contact number (example, WhatsApp, Viber, Telegram, line, etc....) under comment box, HubSpot, additional note and daily sheet. If prospects name is not correct at the Website leads, always make sure to call sister, brother and make sure to ask thier correct name and write down the prospects real name in the HubSpot. Don't forget to upload the recording of the call per day. Needed to request Referral for online app and incenter app. Need to ask, if the propsets is Highschool persona , always invite their parents to the apts .
This position is opened for Kids & Us Business Unit from Mandalay Campus. 1. Teaching Do the online Kids&Us training within the provided deadlines and attend any extra online and practical training required by the School Academic Coordinator (SAC). Teach classes and demos according to the Kids&Us Method, as defined in the teaching guides. Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Kids&Us Method. Carry out daily monitoring of your students by tracking the frequency of the audio, attendance, reports, progress tests, detecting incidents or problems with the students, etc. Inform the school’s Management and/or School Academic Coordinator about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents. Provide regular follow-up to your students and parents on My Classroom tool by writing progress reports, low performance at the end of each term or any other files required by the SAC or the Academic Manager (AM). Prepare and attend individual parent-teacher meetings with the coordination of SAC or AM. Attend the Monthly and Quarterly Internal meetings with the SAC and Management. Do the oral tests to students, do the placement tests to prospects and so the substitution as required. Deliver the students’ materials following the SAC’s instructions. 2. Events organization participation Participate in the organization of Open Day, Babies & Kids Experience, Storytimes, Kids Weeks and other school activities, together with the Academic Coordinator, Academic Manager as required. Deliver, prepare or assist with the preparation of extra activities as required by the SAC or SM. 3. Students and Parents Engagement Establish a good relationship with parents and students and increase loyalty from the parents by actively participating when the kids are entering and leaving the classrooms. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Create a fun, total English learning environment. 4. Customer Service Support Welcome prospects in the school when the Sales Team is busy or absent.
This Opening Position is for Logiscool Myanmar which is one of the Wall Street English's other Business Unit. Key Areas of Responsibility for ICT trainer Academic management Do the online Logiscool training and attend any extra training required by the Academic Manager (AM). Prepare and plan the annual calendar, including classes, teachers, extra activities, terms, exams periods, and reports periods. Ensure the method is applied by conducting Internal and scheduling external audits. Schedule and carry out the annual parentteacher meetings or any other meetings required by the families or the School Manager (SM). Review, correct the term reports following the Logiscool standards and ensure they are sent to the families. Carry out and supervise the students’ exams at the end of stories. Prepare and carry out other Logiscool services (FW, S&F, etc.) Monthly contact each parent to update them about their kid’s learning, motivation, and behavior progress. Manage the monthly extra activity budget, and supervise purchasing of these materials following the procedures required by finance. Inform the AM about the purchasing of Logiscool core materials if needed. Regularly check and maintain the core Logiscool materials and the teachers’ tools. Give the students’ materials to the corresponding teacher when the delivery is needed. Complete the enrollment process by sending the credentials of the apps and the material email. Inform the SM and the AM about any situation requiring managerial attention or potentially impacting the customers’ experience of the students or the parents. Teacher management Master the Logiscool Method to assist and support your teachers in teaching to ensure teachers follow the Logiscool Method and standards. Ensure the teachers are well trained with the method by giving them the Followup of the Logiscool online training and any extra training if necessary Review and check the followups written by your teachers in My Classroom to regularly identify problems regarding Audio tracks, attendance, and oral tests. Prepare and coordinate with the School Manager for the Monthly and Quarterly teacher meetings. Ensure that Teachers know their students well, maintain a close relationship, guide them on good study habits, and keep them highly engaged so all students achieve their goals. Collaborate with Teachers to follow up on students’ class feedback and ensure that students’ weaknesses are being improved on Assess the students’ progress and report to the SM and the AM. Support monitoring the teachers’ performance and compliance with the organization’s performance management policies. Teaching Teach classes according to the Logiscool Method to keep connected with the method and the kids. Be responsible for the learning success of your cohort of students, and ensure they reach their language learning goals by following the Logiscool Method Do the demos and substitutions as required. Students and parents' engagement Practice communication skills with the families by doing role plays with the AM and SM Develop and maintain a close relationship and high level of trust with your students and parents by communicating and interacting actively with them to record feedback or problems related to their kids in the CRM system, taking care of the kids during a consultation if available, and assisting with the management of the student pickups and drop-offs. Ensure your students are happy with their classes and learning environment, and ensure parents are satisfied with their kids’ learning progress by soliciting and acting on feedback. Escalate any issue with parents or students to the SM as required to have the problem treated, and the parents/students’ concern mitigated. Collaboration in the school Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required. Support the school decorations in some seasonal events. Welcome prospects to the school when the Sales Team is busy or absent. Hiring Yangon Campus Locations : Yankin Township
လုပ်ငန်းတာဝန်များ ဈေးဝယ်စင်တာ ပတ်ဝန်းကျင်တွင် လာရောက်သူတွေများနှင့် စကားပြောပြီး ကုမ္ပဏီ၏ထုတ်ကုန်များကို မိတ်ဆက်ပေးရမည်။
စိတ်ဝင်စားသူများ၏အချက်အလက်များကို တိကျမှန်ကန်စွာ မှတ်တမ်းတင်ရမည်။ နေ့စဉ်သတ်မှတ်ထားသည့် Daily Targets များကို ပြည့်မီအောင် ကြိုးစားလုပ်ဆောင်ရမည်၊၊ Activation Supervisor (ကြီးကြပ်သူ)ထံသို့ တစ်နေ့တာအလုပ်များအား နေ့စဉ်တင်ပြရမည်၊၊ ကုမ္ပဏီ၏ စည်းကမ်းနှင့် ဝတ်စုံများကို အမြဲ ဝတ်ဆင်လိုက်နာရမည်။
Position Summary The Activities Executive is tasked with overseeing the procurement, cost management, inventory tracking, and distribution of materials needed for Kids&Us activities and operational functions. This position ensures that purchase requests are processed accurately and efficiently, coordinates with vendors, and upholds financial and procedural compliance to support seamless activity execution across centers. Key Responsibilities 1. Activity Planning and Execution (50%) Collaborate in the development of monthly activity and decoration themes for schools. Conduct vendor sourcing, cost assessments, and purchase materials aligned with the monthly activity plan. Coordinate with vendors on order management, delivery schedules, and issue resolution. Allocate and distribute activity materials to centers on a weekly and monthly basis to ensure timely availability. Accurately allocate costs for all materials procured. 2. Kids&Us Product Inventory Management (20%) Store and organize materials in compliance with company policies. Distribute materials to students and teachers according to SOPs, including new school year preparations. Oversee procurement for centers by replacing outdated items and acquiring materials for new locations. Monitor orders and communication from Spain to ensure accurate and timely inventory management. Prepare and submit monthly export and usage reports for the Finance Team. 3. Reporting and Documentation (20%) Prepare and submit purchase requests, obtain necessary approvals, and issue purchase orders following internal procedures. Submit all purchase receipts and ensure monthly payments are processed on time. Compile and submit invoices, delivery receipts, and all relevant payment documentation to Accounts Payable. 4. Event and Ad Hoc Support (10%) Assist in event preparations, such as the Kickoff parties and the Graduation ceremonies, including PR processing, vendor coordination, and handling payments and invoices. Support additional ad hoc tasks or projects related to activity execution as directed by the Activities Manager.
Job Responsibilities Oversee the school’s day-to-day operations to ensure smooth administrative functioning. Maintain and update student, staff, and school records accurately and systematically. Manage and supervise school facilities, school bus operations, and inventory. Coordinate with parents, teachers, staff, and suppliers to address operational needs and resolve issues. Organize and coordinate meetings, school events, and academic activities. Collaborate with the Finance Team to manage budgets, expenses, payments, invoices, collections, and sales processes for lunch, bus services, and uniforms. Monitor and support students’ safety, discipline, and well-being during school bus transportation. Report and address emergencies, student-related concerns, and incidents in a timely manner. Handle PO/PR processes, academic supply purchases, emergency purchases, and other administrative tasks. Provide classroom support, assist with lunch duties and bus assignments, and perform other tasks as assigned by the Manager.
Student Progress Management Ensure that personal study plans are prepared according to students’ individual needs Monitor coach performance with respect to their student progress Support coaches for the management of off-track students Engage with students to foster a sense of community and trust Class Booking Management Coordinate with Head of Teaching to ensure that the students have classes relevant to their needs available Maximize class utilization Drive class attendance and coach proactivity with regard to students’ engagement Student Service Receive complaints and resolve problems from students while studying with WSE Maintain a fully functional, comfortable and supportive classroom environment Ensure that coaches update their student progress in the dashboard and Brain system Enforce high customer service standards from the coach team Ensure that senior coaches modify and create student contracts as needed Events and Internal Revenue Plan Centre level events with Head of Teaching and Event Coordinator Drive interest and promote attendance at the events Drive coach performance with respect internal revenue Team Management Set team goals to align with the needs of the students and school targets Attain team objectives by coaching, counseling, disciplining, planning and appraising the coaching team Manage coaches’ schedules, punctuality, attendance and overall performance Implement and ensure compliance to standard operation procedures Support the process of hiring and training new coaches as needed
Key Responsibilities Lead and manage the sales team to achieve monthly sales targets and conversion goals. Set individual sales objectives, monitor performance, and implement improvement plans. Analyze sales data, conversion rates, and team effectiveness, providing regular reports to management. Ensure accurate and timely updates of customer and sales information in the system. Conduct sales presentations and support enrollment activities to drive business growth. Coach, train, and develop sales team members through regular feedback and performance reviews. Manage team schedules and oversee completion of required sales training programs. Collaborate with Service, Marketing, Activation, and Operations teams to improve lead generation and conversion. Share customer feedback and market insights to support business and marketing strategies. Support recruitment and development of a high-performing sales team.
Employee progress and, class booking and reporting Prepare a study plan for employees Monitor assigned employees’ progress proactively and ensure the employees have the classes booked for them to reach their learning goals Follow the school guidelines with respect to booking best practices and coordinate with the CHoC to request class booking needs Follow-up and ensure that the employees attend the classes they have booked Drive employee progress by providing on going and consistent support, advice, coaching and feedback Meet with employees at pre-defined touchpoints according to the CFP Understand each individual learner’s psychology and tailor your coaching skills accordingly to provide guidance to students that is personalized to their needs Keep track of employee’s progress and report to Human Resource management regularly Social classes and event conceptualization and delivery Plan and teach social classes In person/online classes to drive employee engagement Inform and invite employees about upcoming events that are relevant to the employee interest Employee experience Always behave in a professional manner with the employee community Capture employees concerns or feedback when raised, escalate to Human Resource management when necessary and follow-up on resolution to improve the service quality Ensure that end of course appointments are rigorously conducted with employees ending their contracts in line with the procedures in place