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Wave Money

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OUR VISION Digital products that empowers all of Myanmar. A company that achieves success through innovation and ethics. OUR MISSION Build a better Myanmar for its people.
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About Wave Money

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 201 to 500

Address

The Campus, 1 Office Park, Rain Tree Drive, Pun Hlaing Estate, Hlaing Thar Yar,Yangon, Myanmar

Company vision and mission

OUR VISION
Digital products that empowers all of Myanmar.

A company that achieves success through innovation and ethics.

OUR MISSION
Build a better Myanmar for its people.

What we do

Wave Money is the largest mobile financial services provider in Myanmar. Guided by a mission to Build a Better Myanmar for its People, Wave Money is dedicated to driving greater financial inclusion among the unbanked population. Wave Money provides essential cash transfer, remittances and payment services to 35 million customers through an extensive agent network which covers 90% of Myanmar. Over 54,000 Wave shops – mostly owned and run by women – are serving customers across 299 townships nationwide. Always innovating, Wave Money’s WavePay mobile wallet meanwhile caters to over 11.5 million customers enabling reliable, secure, convenient and instant payments anytime, anywhere.

Why you should join us

Wave Money is a Great Place to Work Certified Company which makes a significantly positive economic and social impact on Myanmar. If you want to make a difference, we are currently on a recruitment drive for Myanmar’s best and brightest. Wave Money Offers following parks beside fair compensation;

- SIM Card and Internet Usage Allowance
- Life and Medical Insurance and others medical support
- Ferry
- Annual Bonus
- Cash withdraw 100% of salary from Yoma Bank
- Beautiful and modern office with lots of natural lights
- Awesome office parties

Our workplace and culture

Inclusion is at the heart of Wave Money’s people-centric culture. In line with its mission to Build a Better Myanmar for its People, Wave Money is on the forefront of financial, digital and social inclusion, and women empowerment. Wave Money directly and indirectly provides livelihood to over 30,000 women nationwide, and is committed to being an equal opportunity workplace where every person is enabled, empowered and encouraged to grow. Wave Money implements several programs that promote diversity, health and wellness, work-life balance, and learning and development, making it one of the most trusted and respected employers in Myanmar.

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All Wave Money Jobs
Corporate Communications, you will play a pivotal role in shaping and executing our corporate communication strategies, building corporate branding, and increasing brand awareness. You will be responsible for crafting compelling narratives, managing media relations, and ensuring consistent messaging across all communication channels. Reporting to the Corporate Communications Manager, you will collaborate closely with cross-functional teams to drive brand awareness, enhance our corporate reputation, and support key business initiatives. Key Responsibilities and Accountabilities Support the development and implementation of corporate communication strategies aligned with the company's objectives and brand identity. Plan and execute quarterly corporate communications campaigns to enhance brand visibility and engagement. Create engaging content for press releases, executive communications, presentations, and other corporate materials. Ensure consistency in messaging and branding across all communication channels. Oversee the development and maintenance of the company's website, ensuring alignment with marketing objectives and brand guidelines, optimizing user experience to drive engagement and conversions, and aiming to increase user traffic. Collaborate with cross-functional teams and agency to implement website updates, enhancements, and new features, while also monitoring performance metrics and conducting regular usability testing to identify areas for improvement and ensure uptime of 90%. Collaborate with internal and external stakeholder groups to align communication efforts with the organization’s overall business objectives and priorities, ensuring messaging consistency and alignment. Assist in managing media inquiries and coordinating interviews, media meetups and media press briefing events. Responsible for the planning and execution of corporate events, press conferences, and sponsorships. Assist in coordinating logistics, managing invitations, and ensuring seamless execution. Monitor media coverage and industry trends to identify opportunities and mitigate risks. Measure and analyze the effectiveness of corporate communication initiatives, providing insights and recommendations for continuous improvement. Support crisis communication efforts by providing timely, accurate information to internal and external stakeholders, ensuring coordinated responses to crises to safeguard the company's reputation. Manage and updates the corporate communications content calendar. Share the weekly summary of promotions, activities, and awareness initiatives posted on Facebook to keep employees informed.
Position Purpose The Senior Java Platform Developer is responsible for developing and configuring various Platforms and Middleware API’s, unit testing, peer testing, product testing and Go-Live activities of new features and products of the Wave Money mobile financial services business. Working closely with other team leaders, you will ensure the structured and coordinated planning of your team’s development, technical background and experience. You will ensure you can offer the support and guidance required and be able to support and assist developers at code level and ensure the code is delivered with defined coding standards and quality. You will collaborate with technology teams and non-technology stakeholders with a strong focus on delivery, debugging, problem/issue solving, API related incident response & incident reporting. Key Result Areas Delivery of products, features and configuration changes which enables the product pipeline Support & participate in platform server outage/any other middleware incident/issue Positive engagement with technology team and non-technology stakeholders which drives outcomes. Deliver projects on-time Ensuring platform development meet with all development and security standards Take part in the domain driven design and development. Support the platform with zero outages or risk / compliance incidents.Positive engagement with technology and non-technology stakeholders which drives outcomes. Positive engagement with technology and non-technology stakeholders which drives outcomes. Key Performance & Success Indicators Wave Money, DMM business continuity in county (if applicable) Self-performance Coding Standard and Quality of deliverable Result-based improvement and management Leadership and people management Key Responsibilities and Accountabilities Design and build platform features and required APIs Participate in design reviews, contribute to document technical design and specification’s Ensuring non-regression when developing new features Participate and collaborating with technology team in project management, product delivery and QA Deliver MFS middleware platform requirements and associated eco-system to meet current and future business requirements Ability to prioritize team work through balancing both long and short term objectives. Communicate development status updates to head and relevant stakeholders Leading platform deployment, product change and go-live activities success (this will involve regular participation in non-business hours operation) Ensure the performance, quality, and responsiveness of the platforms and APIs Identify and correct bottlenecks and fix bugs Lead, support & maintain code quality, organization, and automation Support platform related incident response and report Key Stakeholders Wave: Product team, Head of Software Engineering, Architecture team and DEVOPS team, Product Manager , Program Manager Telenor partner: Telenor IT, Telenor App Team Yoma partner: Yoma IT Vendors: App, middleware, core mobile financial services platform Competencies Coordination Self-improvement Team work Outstanding problem solving skill Attention to detail Self-driven Interpersonal Skill Organization Skill Leadership Communication –written and verbal Management (Platform/API development team) Development of junior and surrounding staff Decision making (rapid and deep consideration) Code Review Expertise Architectural consideration Organization development
Providing full, life cycle procurement support of business-driven projects for Digital Money Myanmar Co.,Ltd. This role will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. Key Result Areas Providing Sourcing related strategic and operational support and guidance to the organization. Work in self-directed / cross functional teams. Manage Supplier Relationship Management (SRM) and Contract Governance (CG) processes. Provide expert advice and assistance to all stakeholders (where applicable) in regards to Sourcing plans and activities (supplier performance, governance, verification, assessment). Developing solid links with category A (critical suppliers) and category B Suppliers to ensure adherence to all contractual commitments and participate in contract negotiations and amendments. Take responsibility in knowing the various customers (internal and external) and their needs by active search and maintains direct relationship with major/critical customers. Key Responsibilities and Accountabilities To manage procurement process, from Tender Preparation to Contract Issuance To ensure tender process is executed in a compliance method Discover profitable suppliers and initiate business and organization partnerships Responsible to assist our customers address urgent and critical business initiatives and projects with strong project management and procurement support Responsible for supporting stakeholders in defining requirements (service levels, scope of work, volume forecasts...), opportunity definition and sourcing strategy Provide IT specific commercial advice and input to establish the technology options to be included for the sourcing process, in conjunction with the client technology team Provide qualitative input to the recommended technology sourcing approach (phasing, selection criteria) to deliver the optimal commercial and technology outcomes Where required, provide input to the client team around the advantages/disadvantages of any IT Transformative options eg. Outsourcing, Managed Services Analyze current spend in detail, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation Communicate frequently and professionally with customer stakeholders regarding the status of the procurement project conducted Be responsible for the whole project execution and meet the timelines, quality and deliverables expected , leverage Accenture Source-to-Contract platform to closely manage the sourcing project Perform supplier research and identification, review accuracy of the scope to tender with stakeholder, prepare RFP, engage with tenderers Analyze proposal (commercial), liaise with end user(s) to obtain technical and risk evaluations, perform bid analysis and saving identification, coordinate award decision with stakeholder (s) Negotiate with shortlisted vendors to meet client expectations from commercial, technical and legal perspectives Draft contract, support implementation tasks when required. Key Stakeholders Wave (Internal) : Leadership Team / User Teams / Finance Team Joint Venture Partners: Sales, Support functions, Strategy, Management External: Regulators, Auditors Vendors and Contractors : As the source of supply of products and services as well as outsourcing partner
Collaborate closely with business units to review business performance and assess key revenue and cost drivers to ensure key performance indicators (KPIs) are achievable and financial objectives are deliverable. Monitor performance indicators, identify trends, analyze causes of unexpected variance, and recommend strategies to improve performance. Ensure timely and accurate delivery of month-end closing activities, leading day-to-day activities such as budget management, purchase requisition verification, and incentive payouts verification. Monitor actual financial performance against budgeted figures, providing detailed variance analysis. Update various cost trackers, analyze past trends using appropriate analytical processes, recommend solutions, and develop methods to optimize business performance and increase process efficiency. Prepare monthly cost analysis reports and assist in business performance reviews with budget owners. Conduct ad-hoc analysis and projects as necessary to support business objectives.
Supporting the Risk and Compliance Department with the implementation of Wave Money’s Risk Management and Compliance Framework in the business. Educate Management on risk- and compliance-related matters within the business. Key Result Areas Assist in the process of management of risk related to adherence of laws and regulations to which DMM is subject to. Minimize fraud, reputational and other losses/impacts for the business. Supports R&C and local policy owners to assess Risk and Compliance within the business. Assist with the reviews of status of compliance risk and mitigating activities. Assist with identifying risk changes and escalating material changes to line manager. Identify and escalate to line manager any noncompliance with Code of Conduct and Policies including but not limited to Compliance and Risk matters. Key Responsibilities and Accountabilities Assist with Risk Register and monitoring of Key Risk Indicators on monthly basis. Testing of the controls related to high-risk areas in the Risk Register. Produce analytics, reporting and insight used to manage financial portfolios with focus on operational risk, fraud, AML/CFT monitoring, sanctions reporting. Provide “ad hoc” reporting and analysis. Review current documentation of work process and reporting. Identify and automate reporting tasks through the use of available software and tools. Documentation of work processes. Follow governance structure and risk management set by Wave Money. Assist with Business Continuity plans and activities. Assists with the timely preparation and submission of regulatory reporting. Assists with the execution of compliance programs. Key Performance and Success Indicators Wave Money business continuity in country Self-Performance Client focused and orientation Result-based improvement and management Display leadership and people management skills Key Stakeholders All areas of Wave Money Competencies Communicating with influence: Strong communication skills with the ability to work with a diverse audience in a coherent manner. Attention to detail: able to execute sequential tasks and ensure completeness and accuracy. Service Focus: making it easy to do business with all other departments. Analysis and Problem Solving: Acquires and uses information efficiently to identify problems and offer sustainable solutions.
Someone who has experienced and highly skilled Assistant Manager to join our team. In this role, you will be responsible for leading and managing multiple projects and initiatives within our digital department. You will work closely with various stakeholders and cross-functional teams to ensure successful project delivery and drive customer acquisition and business growth in the fintech domain. The ideal candidate will have a minimum of 5 years of experience in project and relationship roles within the Fintech/Payment's domain. Strong communication and presentation skills, along with the ability to manage multiple projects simultaneously, are essential for this role. Additionally, a good understanding of the local and international E-sport industry is advantageous. Key Result Areas Utilize your extensive industry experience and knowledge to lead and manage projects within the digital department, ensuring successful delivery and achieving business objectives. Break down complex problem statements into clear and concise communication for effective collaboration with the team. Monitor competitors and industry trends, and use insights to define product roadmaps, improvements, and strategic initiatives in coordination with cross-functional teams. Drive the GTM (Go-to-Market) strategy for new product releases, coordinating with the sales and marketing teams to ensure successful product launches and adoption. Drive E-sport user acquisition and growth by implementing strategic and competitive campaigns and product initiatives. Key Responsibilities and Accountabilities Experience in project and program management roles within the Fintech and Payment's domain. Ability to drive and manage multiple strategic projects simultaneously and ensure Business requirements are met. Excellent problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and effectively communicate them to both technical and non-technical stakeholders. In-depth understanding of the competitive landscape, industry trends, and regulatory frameworks in the fintech sector, with the capability to define product roadmaps, improvements, and strategic initiatives accordingly. Proven track record of driving successful GTM strategies for new product releases, collaborating with sales and marketing teams to maximize product adoption and revenue generation. Exceptional communication, presentation, with the ability to effectively engage and influence internal and external stakeholders at all levels. Bachelor's degree in a relevant field (e.g., Business, Finance, or Technology) is required. A master's degree or relevant certifications would be a plus. Key Stakeholders Wave internal team External partners Competencies Project Management: Ability to lead and manage complex projects, including planning, execution, and monitoring, to ensure successful delivery within timelines and budget that meet Business requirements. Relationship Management: Strong interpersonal and relationship-building skills to effectively engage and manage partnerships with internal and external stakeholders and cross-functional teams. Market Knowledge and Research: In-depth understanding of the local market, including market trends, customer needs, and competitor landscape, to leverage market insights and make informed business decisions. Communication and Presentation: Excellent verbal and written communication skills, with the ability to convey complex ideas and information clearly and effectively to both technical and non-technical audiences. Strong presentation skills to engage and influence stakeholders. Problem-Solving and Analytical Thinking: Strong analytical and critical-thinking skills to break down complex data sets. Ability to facilitate and/or make complex decisions based on experience, analysis and judgement. Ability to prioritize and work on a diverse range of activities simultaneously, never losing the focus into requirements and effective delivery.
This role is expected to drive best-in-class activation, event and branding to make the brand stand out from the competition – for the merchants, and for the customers. Key Responsibilities and Accountabilities Responsible for Below the Line Activities, Event, Corporate Activities, Brand Campaigns at Upper Myanmar Initiative activities by segmenting of users' behavior Prepare the activities Dashboard by weekly and monthly including competitors' movement. Set up KPI on each activities and do performance tracking based on Data Develop marketing materials and activations for merchant and agent channels. Review and assess visibility of branding materials and to stay up to date on competitor activities Understand the requirements of the market, and then with Marketing to develop marketing solutions for brand visibility, POS and in-market activation challenges. Competencies Experience of data driven marketing
Acquisition specialist (Corporate Partnership) is responsible for full ownership of all strategic customer accounts (B2B partners, Biller accounts). This person will be responsible for building and maintaining strong relationships with key business account during entire sales cycle and customer lifetime; from identifying commercial opportunities, developing relationships, acquiring new accounts, retention of partners account to drive revenue growth. This person will also oversee any new collaborative integration projects and product development of accounts by managing all internal and external stakeholders. This person will also be responsible for ensuring satisfaction of all strategic accounts by effectively guiding and liaising internal support teams. This is critical role in delivering all aspects of Strategic Key Account Management by strengthening partner relationships and using analytics to drive partner sales growth, increase partner loyalty and constantly improving the Partner and customer experiences and satisfaction. Key Result Areas Strategize and deliver expansion and acquisition of new strategic partner accounts. Deliver growth and retention of total number of active strategic partner accounts (billers and biller merchants). Deliver revenue growth by each partner’s account and increase active users. Develop and maintain excellent relationships with all external stakeholders and partners. Lead, manage, and navigate team for new commercial and monetization opportunities, take charge of related integration projects with partners (billers, biller merchants) and internal team. Key Responsibilities and Accountabilities Oversee the growth of (a) Key strategic partner accounts (b) ensure their user activities, (c) contribution to building the Wave Money partner ecosystem, and (d) manage their performance in delivering increased sales and revenue. Identify, build relationships with new Partners and develop strategies to acquire different partners segments as business opportunities to achieve targets. Maintain productive partnership working relationships and engagement with all accounts to ensure exceptional service and satisfaction. Be accountable for partner’s full lifecycle – pitching, signing, onboarding and account management. Analyze and monitor Partner performance every week and on monthly basis to provide required marketing support to increase more sales. Gather and analyze market, customers data and industry insights for strategic prioritization and identifying additional revenue opportunities. Work very closely with product team and other cross functional team to have more efficient and effective in delivering the tasks. Key Performance and Success Indicators Strategic Key Accounts growth and Retention: Deliver total number of Partners (Billers and Biller Merchants) growth target and retention and ensure expansion of Wave Eco system. Performance: Meeting active users target and revenue target and other KPIs from all strategic key accounts in alignment with corporate strategic directions and goals. Relationship Management: Ensure customer satisfaction during entire sales cycle and customer lifetime for all strategic key accounts by strengthening partnership relationships, close deals, leading discussion and providing solutions and resole issues within the set time. Innovation and Continuous improvement: Initiate and develop business model and strategies together with partners and manage implementation project for product, process development, integration, additional revenue generation and monetization and deliver win-win outcome. People Management: Lead, direct and manage team members in own reporting line and drive to deliver assigned KPIs and positive influence to other managers and senior management team. Key Stakeholders This position will require communicating with broad range of stakeholders. External: Billers, Biller Merchants from different sectors and industries Internal: Immediate team members, HOD, CBO, Product, Technology, Finance, Operation, Distribution, Digital Competencies Strong sales strategies, planning and key account management concepts for B2B and B2c sales. Ability to prioritize tasks, projects, fulfilling different partners requests and resolve day to day operational issues effectively and in a timely manner. Good interpersonal skills to build and manage partner relationships across all internal and external stakeholders and ability to delegate tasks. Effectively manage projects related to the program and system integration. Excellent communication, presentation, persuasion, negotiation skills in all engagement with constructively. Successful professional approaches to collaboration and ability to positively influence all internal and external stakeholders.
• POS registration and verification as MFS regulatory norms • Coordination with MFS ops team for POS onboarding • E balance and Cash float management • Monitor and provide guidance Distributors and POS to achieve sales and service targets • POS/ DTRs and CSE training and regular updates • Gate meeting at DTR premises for daily briefing and day end review • Ensuring DTR performance and ROI/ investments in line business plan • Drive, review and achieve sales targets • Monitor the issue resolution of Partner Channel to ensure issues are properly resolved within the agreed SLA
Wave Money Awards