Position Purpose The Business Performance Management Manager will play a critical role in driving organizational success by providing insightful analysis, monitoring key performance indicators, and recommending data-driven strategies for improvement. This position requires a highly analytical and proactive individual with a strong business acumen and the ability to translate complex data into actionable insights for management. The ideal candidate will be a self-starter, capable of leading a high-performing team, and comfortable navigating a dynamic environment. Key Responsibilities Conduct comprehensive business performance management for the overall organization, identifying trends, opportunities, and areas for improvement. Collaborate closely with the Business Planning team and other related functions to ensure alignment and effective performance management processes. Establish and monitor KPIs across various business units and functions. Proactively engage with relevant stakeholders to discuss performance results, identify root causes of deviations, and drive the implementation of improvement initiatives. Prepare regular performance reports (weekly, monthly, and quarterly) with clear visualizations and insightful commentary for management review. Define targets for marketing campaigns and meticulously track their performance, providing detailed reports and actionable takeaways to relevant teams. Evaluate the ROI of campaigns and recommend actions to optimize future performance. Work closely with product and business owners to support successful go-to-market strategies through performance monitoring and analysis. Lead and facilitate regular business performance review meetings with respective HODs and their team members, fostering a culture of data-driven decision-making. Provide strong leadership and guidance to a team of high-performing analysts, fostering their professional growth and ensuring high-quality output. Ad hoc Projects & Analysis Develop compelling and insightful reports/dashboard summarizing analysis findings and formulate clear, data-backed recommendations for management. Present analysis findings and recommendations effectively to management through clear and concise presentations. Work independently with minimal supervision, demonstrating a strong ability to learn quickly and apply new knowledge to assigned tasks.
Position Purpose Head of Internal Audit will have responsibility for all internal audit functions, oversight of financial governance, business integrity and ethics. Internal Audit (IA) works with its internal business customers to help develop and improve governance, processes, systems, controls and understanding of risks. Responsible for planning, executing and reporting audits, as well providing advice on control and risk issues. The Internal Audit function operates as Wave Money’s independent appraiser, responsible for examining and evaluating business activities and related risk for the purpose of ensuring regulatory compliance, safeguarding company assets and improving its systems of financial and operational controls. In addition, this position will oversee the Company’s Business Integrity Line program and lead financial and accounting fraud investigations. This position reports to the Audit Committee of the Board of Directors and will provide it with formal assessments of the adequacy of the Company’s internal control environment. Principal Accountabilities Ensure the approved charter of Internal Audit is followed. Assist the Audit & Risk Committee in executing on its charter as well. Develop and present the annual audit plan for approval by the audit and risk committee. Plan and execute audit mission in line with the annual audit plan includes reviewing and observing operations and activities, interviewing and discussing with the auditee regarding its work process in order to ensure checks and balances and to identify areas of risk and concern in internal controls and procedures Prepare timely audit mission reports and summarizing key findings and recommendations, and discuss with auditee in order to obtain action plans with timeframes that address any findings Do follow-up audits to ensure that action plans and the required measures have been implemented within timeframes Assess and test internal controls, present findings and reports for executives and relevant committees for internal control improvement Advise management on governance, processes, systems, controls and risks mitigation. Investigate fraud, as needed, normally in cooperation with the Risk and Compliance function. Do some travel in Myanmar to execute audits in the whole of the organization and with partners such as banks, subsidiaries, MFS point of sales etc. Execute work taking into consideration internal audit best practices and following Group guiding, and also catering to relevant regulations e.g. from the Central Bank.
Position Purpose To oversee and strengthen Wave Money’s Technology Governance, Risk, and Compliance (GRC) function by ensuring technology and cyber security risks are effectively identified, assessed, monitored, and mitigated in alignment with the Risk Management Framework, business objectives, and industry best practices. Key Responsibilities and Accountabilities Update, review, and advise on Risk Management framework, policies, standards, and guidelines for Technology and Cyber Security Risk Actively participate in Technology and Information Security risk identification, assessment, treatment, and reporting processes Analyze technology-related operational risk events and emerging risk scenarios and develop effective risk treatment and remediation plans Track, monitor, and validate all Technology and Cyber Security Risks in the risk register on a timely basis Review and assess adherence of Technology and Cyber Security Risk requirements, policies, and controls as per Risk Management Framework Perform comprehensive risk and control assessments covering Technology and Cyber Security processes Articulate technology risks clearly and propose appropriate mitigating controls to reduce residual risk Prepare, review, and present Technology and Cyber Security Risk reports and dashboards to relevant management forums and committees Coordinate with Technology, Cyber Security, Compliance, and Business teams to ensure timely implementation of mitigation actions Participate in Business Continuity Management (BCM), Disaster Recovery (DR), and technology resilience initiatives Monitor technology risk incidents, perform root cause analysis, and ensure closure of corrective actions Support internal and external audit engagements related to Technology and Cyber Security risks Actively contributes to the transformation and maturity of the Technology Risk Management function by identifying opportunities to optimize tools, processes, and practices Promote technology risk awareness and a strong risk culture across the organization Key Performance and Success Indicators Effectiveness of Technology Risk Management and control environment Reduction in high and critical Technology Risk exposures Timely identification and mitigation of Technology and Cyber Security risks Quality, accuracy, and timeliness of Technology Risk reporting Timely closure of audit and regulatory findings Improved technology resilience and business continuity capability
Position Purpose This role will be responsible for analysis of the campaign, measuring effectiveness of the campaign, coordinating between internal stakeholders, and sharing reports among the team. Key Responsibilities and Accountabilities Utilize data analysis tools and techniques to extract, manipulate, and analyze data for decision-making purposes. Create reports, dashboards, and visualizations to present key insights to stakeholders. Create and deliver regular and ad-hoc reports and dashboards to provide visibility into campaign performance. Segment customer data based on various criteria to identify target audiences and opportunities for personalized marketing strategies. Support for timely execution of campaigns and post campaign analysis Analyze and identify segments to enhance users’ engagement. Conduct in-depth analysis of performance metrics, including conversion rates, and cost of the campaigns. Collaborate with the team to generate actionable recommendations for optimizing campaigns.
Position Purpose Marketing Automation & inAPP Specialist is responsible for marketing automating, optimizing inAPP campaigns and designing communication strategies (MM, Eng), enhancing tool functionalities. Optimizing digital marketing channels (Paid media, Owned media) to ensure high visibility and conversion with regular reporting on inAPP and digital marketing activities. Key Responsiblities and Accountabilities Utilize marketing automation platforms such as MixPanel, Insider, Adjust Attribution or similar marketing analysis platform, Campaign management tools. Develop, implement, and optimize marketing automation campaigns to nurture promotion campaign awareness, drive customer engagement, and increase conversions. Design and implement inAPP communication strategies to enhance user experience and increase user retention. Creative optimization: Design, Ad Text, Headline, Desc across Channel Collaborate with marcom and other cross functional to ensure relevant content, assets, and data are received and optimized for various marketing campaigns. Collaborate with the tech and product team to enhance the feature and functionalities of the tools Review analytics to extract insights about campaign performance and recommend improvements regularly. Leverage A/B testing to improve the open-rate, click rate and conversion. Conduct keyword research and analysis to identify SEO opportunities and trends relevant.
Position Purpose The role shapes and implements strategies that result in developing and retaining high-performing employees. The position serves as a consultant to management on human resource related issues and acts as an employee champion and change agent. Proper implementation of HR strategy impacts overall efficiency, ensures business satisfaction, and maintains high staff morale. Key Responsibilities Strategic Business Partnering: Build collaborating and trusting relationships with business leaders to understand business needs and implement effective initiatives. Partner with the business to proactively identify and solve issues to achieve business goals. Organizational Design & Change Management: Drive organizational capability through continual improvement of organizational structure, ensuring clear accountability and alignment of roles across the organization. The position dictates the ability to provide input to business processes re-engineering and affect staff behavioral and attitudinal change. Performance Management: Design and implement a performance management framework that is aligned with overall organizational strategies. Build a high-performance culture by communicating an energizing and compelling vision for future growth, underpinned by challenging business targets and creation of the conditions for success. Workforce Planning & Governance: Provide strategic support and technical insight for workforce planning and governance processes throughout the year. Ensure absolute alignment between talent availability, business requirements, and strategic objectives. Capacity Development: Identify development needs in co-ordination with business leaders by focusing on job and business requirements. Design annual activity roadmaps and drive the execution of targeted development programs to enhance competency and close gaps in an efficient manner. Coordinate with internal, external, and group levels to execute training programs that result in continuous improvement in employee capabilities. Talent Acquisition Engine: Lead end to end recruitment activities to attract and on-board the most suitable talents for the organization. The role demands experience with recruiting high talent in the Digital Field. People Initiatives: Lead and support HR initiatives that enhance employee engagement and overall workplace experience, using data and feedback to inform actions. Contribute to cross-functional projects and apply relevant best practices to drive meaningful, practical improvements.
Define the overarching creative vision and strategy for brand communications, marketing campaigns that alignment with business goals and brand identity within the mobile financial sector Lead and mentor the Creative Designers, copy writers, foster their growth, oversee their output, and ensure the delivery of high-quality, on-brand creative work. Lead the creation of impactful visuals for marketing campaigns, events, social media, branding and work closely with Brand, Event, and Corporate Communication teams. Serve as the guardian of brand identity, ensuring strict adherence to guidelines and maintaining consistent, high-quality visual representation across all platforms and touchpoints. Deliver expert creative direction to produce compelling visual and multimedia content (including short videos, animations and interactive presentations) that clearly communicates key messages across digital and print media. Oversee the creation of impactful print and digital designs, including brochures, flyers, app interfaces, and online advertisements. Manage multiple complex design projects, ensuring timely delivery through optimized workflows, clear timelines, and effective resource allocation. Lead design critiques and guide the team in incorporating feedback to continuously elevate the quality and effectiveness of all creative output. Collaborate closely with internal teams to understand project needs and deliver strategic, compliant design solutions that align with objectives and industry regulations.