We are looking for a strategic Assistant Digital Marketing Manager to join our team and drive the success of our luxury products and services. In this role, you will lead the organization’s marketing function, ensuring all initiatives are perfectly aligned with company objectives. You will oversee Brand & Product, CRM & Customer Success, and Creative functions to strengthen our brand presence, deepen customer engagement, and accelerate business growth. Duties and Responsibilities Lead the overall marketing strategy and execution for key product categories (White Gold, Diamond, and 18K ), ensuring premium brand positioning and sustainable revenue growth. Mentor and develop the marketing team across three core areas: Brand & Product, Customer Success, and Creative, fostering a culture of accountability and creativity. Oversee and optimize multi-channel marketing campaigns across digital, social media, in-store, and offline channels, including new store grand openings and high-impact events. Plan and control monthly/annual budgets and KPIs, ensuring optimal resource allocation and a high return on investment (ROI). Execute product launches and seasonal promotions while scaling digital platforms and social media engagement with a focus on brand consistency. Analyze market trends, competitor activities, and customer insights to identify new opportunities and refine existing strategies. Monitor campaign performance, engagement metrics, and showroom performance, providing regular reports to the Marketing Manager. Establish Standard Operating Procedures (SOPs) and improve workflow efficiency within the marketing department. Coordinate with internal departments and external partners to maintain the highest standards of brand excellence.
This role is responsible for nurturing and maintaining long-term relationships with existing customers. The primary focus is to maximize Customer Lifetime Value (CLV) by managing the VIP program, executing targeted reactivation campaigns, and developing strategies that drive repeat purchases and brand advocacy. Key Responsibilities Manage the end-to-end VIP Membership Program to ensure all tier-specific benefits are delivered accurately and professionally. Serve as the primary link between CRM data and customer communication via SMS, Email, WhatsApp, and direct calls. Craft tailored messaging for various customer segments to maximize engagement and open rates. Identify high-net-worth individuals to provide exclusive services, such as private viewings and previews of new collections. Execute "Special Occasion" workflows to provide curated gifts and greetings for VIP birthdays and anniversaries. Analyze the database to pinpoint dormant or at-risk customers who have not made a purchase within 6–12 months. Design and implement win-back strategies and incentives to re-engage inactive customers into the sales funnel. Develop data-driven strategies specifically aimed at increasing second and third-time purchase rates. Monitor purchase cycles to proactively reach out to customers before their next likely buying occasion. Execute member engagement activities and collaborate with Marketing to track campaign ROI and feedback.
Facilitate recruiting process and select qualified candidates and report to HR Manager. Created employer branding content and promoted the company’s brand image across social media platforms to attract potential candidates. (LinkedIn, Facebook, Company Web) Responsible for conducting orientation programs for newly hired staff. Coordinate the performance appraisal process, ensuring timely evaluations and constructive feedback. Support managers in setting KPIs and development goals for their teams. Overall managements monthly payroll processing. Ensure accurate calculation of salaries, benefits, overtime, and deductions. Administer employee benefits including allowances, bonuses, incentives, and leave encashments. Manage HRIS for attendance, leave, and employee data. Provide support in preparing monthly HR reports. Prepare HR budgeting and cost control for departmental activities. Support onboarding and offboarding processes. Perform ad-hoc duties as assigned by the HR Manager or Senior Management.
Assess the adequate of internal control system ensuring effective with established policies and procedure Examine records, report and document to ensure accuracy and compliance Perform audit on entries with regulatory requirement such as IFRS or GAAP To assist at achievement of departmental objective and plan Contribute to audit report by summarizing observation Performs other related duties as assigned by Audit Manager
We are looking for an energetic and results-driven Assistant Sales Manager to support our sales operations and drive business growth. In this role, you will work closely with the Sales Manager to oversee daily sales functions, lead and motivate the sales team, and ensure targets are consistently met. The ideal candidate will have strong leadership potential, excellent communication skills, and a hands-on approach to managing client relationships and market distribution. Key Responsibilities Assist the Sales Manager in developing and executing effective sales strategies aligned with business objectives. Support the management, mentoring, and daily supervision of the sales team to improve performance and morale. Monitor and drive the sales team to achieve daily, weekly, and monthly Primary and Secondary Sales KPIs. Track market trends, competitor activities, and customer feedback, providing timely insights to the Sales Manager. Oversee daily sales operations, distribution workflows, and ensure smooth cross-functional collaboration with the marketing teams. Maintain and strengthen relationships with VIP Clients, distributors, and wholesalers, resolving issues promptly to ensure high customer satisfaction. Monitor sales data, track revenue performance, and prepare detailed weekly and monthly sales performance reports for the Sales Manager. Ensure the sales team adheres to company policies, pricing guidelines, and legal compliance during all sales activities.
Responsible for managing company-wide risk and ensuring compliance with all legal, regulatory, and internal requirements, particularly in financial transactions and sourcing practices. Set up and strengthen the Risk & Compliance function, including team structure, workflow, and reporting system. Develop and implement risk & compliance frameworks Conduct risk assessments across operations, finance, and retail Ensure compliance with AML/CFT, KYC, and relevant regulations Monitor transactions and investigate suspicious activities Manage internal policies and compliance controls Handle regulatory reporting and liaise with auditors and authorities Oversee supplier due diligence and ethical sourcing Support audit processes and provide strategic compliance advice Conduct training to promote a risk-aware culture