Develop store layout plans, interior concepts, and material selections Prepare technical drawings, shop drawings, and design details for construction Create 3D visuals and mood boards for management approval Conduct site surveys and adjust design according to real conditions Coordinate with Project, QS, and Procurement teams during execution Ensure design quality, brand consistency, and safety compliance Review and approve samples, mockups, and workmanship on site Support design improvement and cost-saving initiatives for multiple store roll-outs
Daily coordination for F&B site projects Communication and follow up with Contractor, supplier, vendor, Internal team members Project schedule, quality, and site progress report, documentation Supervise fit out & renovation works Responsible for coordinating the maintenance work handled by the department
Gather and clean sales, transaction, and digital analytics data. Perform basic statistical analysis to identify trends and patterns. Support menu performance reviews and pricing evaluations. Assist in designing and executing qualitative and quantitative research (surveys, focus groups). Coordinate with external research agencies for fieldwork and data collection. Compile raw data into structured formats for analysis. Maintain and update Power BI / Excel dashboards for KPIs (NPS, repeat rate, satisfaction scores). Prepare weekly and monthly reports for internal stakeholders. Highlight anomalies and recommend areas for deeper analysis. Support customer journey mapping across dine-in, takeaway, and delivery. Document pain points and assist in preparing improvement recommendations. Work with Brand Marketing, Retail Marketing, and Operations to provide insights for campaigns and store experience. Share quick-turn insights for promotions and menu launches.
Kachin State
1 day(s) ago
Lead day to day operations to ensure efficient and high-quality service. Monitor and enforce compliance with brand SOPs, safety, hygiene, and food quality standards. Analyze operational metrics and take corrective actions where needed. Manage restaurant readiness for internal audits, customer feedback, health inspections. Recruit, train, coach, and retain high performing staff including crew members. Foster a positive team culture, ensuring high levels of motivation and engagement. Ensure delivery of excellent customer service by monitoring service flow and customer feedback. Resolve escalated customer issues and implement preventive measures to improve service recovery. Manage and be accountable for the restaurant P&L: Sale: Labor, COGS and controllable. Develop action plans to drive sales, optimize costs, and achieve monthly/ quarterly targets. Review daily, weekly and monthly reports you track BSCs (Balance Score Card which measures the performances such as sales, cost controls, food hygiene etc., of the YKKO outlet) and implement performance improvement actions. Ensure accurate stock levels, minimize wastage, and enforce FIFO practices. Oversee procurement coordination and stock receiving to prevent shortages and overstocking. Ensure all equipment and facilities are in working condition. Ensure all records related to labor, sales, inventory, food safety, and customer complaints are accurate and complete. Comply with local labor laws, F&B regulations, company policies, and brand standards. Submit operational and financial reports to Area Coach/Operations Manager as scheduled.
Aircon ACMV and Refrigerator, M&E F&B issues must be handled. Prepare Checklist control and weekly , monthly report The duties must be completed within the specified time. Check with CK and shops according to schedule
Manage the full recruitment cycle including job posting, sourcing, screening, interviewing, and hiring. Coordinate with department heads to understand manpower requirements. Prepare and post job advertisements on job portals, social media, and other recruitment channels. Screen resumes and shortlist suitable candidates. Schedule interviews and coordinate with hiring managers. Conduct initial interviews and assist in final selection. Prepare offer letters, employment contracts, and onboarding documents. Maintain and update recruitment records and HR databases. Support onboarding and orientation programs for new employees. Assist in HR administrative tasks and other HR-related duties as assigned. Ensure adherence to HR policies, labor laws, and rules & regulations. Prepare HR reports and analytics for management review.
Install and configure network devices (routers, switches, firewalls, Wi-Fi access points). Troubleshoot network connectivity issues and resolve them promptly. Monitor network performance and identify potential bottlenecks or security vulnerabilities. Assist in the implementation of network security measures. Perform routine network maintenance tasks related to network devices and connectivity. Document network configurations and procedures. Provide technical support to restaurant staff regarding network-related issues. Assist in the planning and execution of network upgrades relating specifically to network infrastructure. Work with vendors to resolve network hardware or connectivity issues.
Act as the first point of contact for employees regarding HR policies, procedures, and workplace concerns. Handle grievance management, conflict resolution, and disciplinary processes in line with company policies. Maintain compliance with labor laws and company standards. Design and implement engagement activities to enhance employee morale and retention. Organize team-building events, recognition programs, and wellness initiatives. Conduct employee satisfaction surveys and recommend action plans. Support recruitment efforts for Support Center and Centralized Kitchen roles. Assist onboarding, induction, and orientation programs. Maintain accurate employee records and HR documentation. Assist in payroll coordination, attendance monitoring, and leave management. Identify training needs and coordinate skill development programs. Support career progression and succession planning initiatives. Ensure adherence to HR policies, labor laws, and health & safety regulations. Prepare HR reports and analytics for management review.
Establish and manage the MNE team, including technicians, supervisors, and contractors. Define clear roles, responsibilities, and escalation protocols. Recruit, train, and develop technical staff to support both KFC and YKKO brands. Develop and implement preventive maintenance schedules for ACMV, sanitary systems, electrical, LV, and cold holds. Monitor compliance and performance of preventive programs to minimize downtime. Maintain accurate records using CMMS or equivalent systems. Lead rapid response to urgent breakdowns and service interruptions. Coordinate with restaurant managers to prioritize urgent repairs. Ensure availability of spare parts and service contracts for critical systems. Supervise contractors and vendors for specialized services. Ensure compliance with Myanmar regulatory frameworks and safety standards. Conduct root cause analysis of recurring issues and implement corrective measures. Prepare annual maintenance budgets and monitor expenditures. Optimize cost efficiency through preventive strategies and vendor negotiations. Ensure all maintenance activities adhere to safety standards and food industry compliance. Conduct risk assessments and implement mitigation measures. Provide regular reports to senior management on maintenance of KPIs. Collaborate with Operations, Development, and Supply Chain teams for integrated support.