In a new way forward, we need new leadership – need courageous leaders who have to be humble, and guided by a moral compass which is the combination of having a social purpose to contribute to society, said Halla Tómasdóttir, CEO of The B Team in a TED talk interview. In the past few months, the roles and responsibilities of business leaders have dramatically changed. Before the pandemic health crisis, most of the high-growth companies in Myanmar were focused on fostering innovation, driving revenue, and gaining market share. Today, many of those leaders will have to make rapid decisions about controlling costs and maintaining liquidity, and face unforeseen obstructions such as supply chain issues, team shortages, and operational challenges which drastically alter the scope of their roles and priorities.
At the same time, they are navigating the health and safety concerns of their teams not only the physical concerns but also the psychological concerns, productivity in working remotely, and how to support their families through the pandemic. Therefore, compassion has become increasingly recognized as an introductory aspect of leadership especially critical during a crisis. Numerous studies show that compassionate leaders perform better and foster more loyalty and engagement by their teams.
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Does it cost much to show compassion to team members? How can we practice and show our compassion to our team members? Let’s just start with some simple steps.
Nurture Belonging and Inclusion Culture – A considerate and compassionate leader understands that being part of one and the same organization is especially important in crises as it can make people feel heard and included, enable all individuals to freely express themselves, and foster an environment of psychological safety in which all feel joined together in the face of crisis. A true feeling of inclusivity, trust, and belonging among coworkers help reduce mental health issues and boosts worker commitment.
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Display Compassion by Listening and Caring – The amount of time a leader spends talking to and listening to an employee is a sign of how important they are considered to the organization. That’s why the best leaders spend a lot of time walking around and chatting with their employees. So, during the stay at home period, how does a leader show his/her care to their team? Scheduling team warm-up or warp-up meetings for just half-hour once a day or once a week suffices to talk about what they have done, what are the team’s accomplishments for this week, what are their concerns for next week, etc. It shouldn’t forget to show appreciation which is a great way to recognize their efforts and contributions to the organization during the invisible time of each other.
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Invest Time to Team – Time is among the most precious and scarce resources we have. Therefore, a leader doesn’t need to be burdened to build a strong relationship with his/her team by dedicating time and care. When you need the assistance of your team members, it will be better to start a conversation with a little chat in lieu of asking task assignments straightforward. It will certainly show that someone is a caring leader.
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In short, as a leader, we need to define how we’re going to do business and how we’re going to lead. We have to embrace sustainability, equality and accountability of our team and organization. One thing more important is that as a market leader in a specific industry, one needs to care not only for their current employees but also show compassionate leadership to potential candidates.
As a private business leader in Myanmar, if someone is finding out the best platform to showcase the leadership to potential employees, please reach out Best Company to Work in Myanmar 2020, which the first-ever campaign to nurture a qualified workforce to support the growth of the country.