Assistant Supervisor(Product Support Team)

KBZ Bank

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Assistant Supervisor(Product Support Team)

KBZ Bank, | ရန်ကုန်တိုင်း

Assistant Supervisor(Product Support Team)

KBZ Bank

ရန်ကုန်တိုင်း

Assistant Supervisor(Product Support Team)

KBZ Bank

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

30 Oct 2017

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Good Opportunity for ..

Managing large amounts of inbound and outbound calls in a timely manner.
Ensuring to follow call centre “SOP” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing
solutions
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call centre excel sheet in a comprehensible way

Open To

Repatriate

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with nature of digital banking systems and its practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Being able to adapt new situations and environments is important.

What We Can Offer

အက်ိဳးအျမတ္

Rewards for over performance.

ထူးျခားခ်က္မ်ား