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CALL CENTER REPRESENTATIVE
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Fantastic Opportunity for ...
JOB DESCRIPTION:• Provides product/service information by answering questions; offering assistance.• Operation floor checking for support to agents call answering.• Checking and arrange manpower for call center service level by time.• Monitor low productivity and low score on customer satisfaction.• Briefing/coaching to agents for weekly QA score and improves quality results by recommending changes.• Monitor and encourage for telemarketing to achieve daily target.• Maintain and control for group attendant %.• Maintains call center database by entering and verifying information; updating.
Open To
လိုအပ္ေသာအရည္အခ်င္း
REQUIRED SKILLS:- Well know about basic computer knowledge (internet email)- Strong organization skills- Can work on under pressure- Good interpersonal skills/team- Strong experienced in customer service.
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
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