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Customer Care Specialist - Healthcare

DKSH ( Myanmar ) Ltd.
ရန်ကင်း | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
06 Apr 2023
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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Customer Care Specialist - Healthcare

DKSH ( Myanmar ) Ltd.
ရန်ကုန်တိုင်း

Customer Care Specialist - Healthcare

DKSH ( Myanmar ) Ltd.
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
ရန်ကင်း | ရန်ကုန်တိုင်း
06 Apr 2023
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Handle assigned brand operations.
  • Acquire the prescription from the patient through email/Viber/WhatsApp and record it.
  • Pharmacist need to check the prescription note for all direct patients of Oncology & lifesaving drugs before issuing commercial invoice.
  • Coordinate with the RA Manager/ Medical Manager or doctors who prescribe in case of a doctor's bad handwriting on the prescription. May also have to coordinate with the prescriber if needed.
  • Receive and record patients’ prescriptions.
  • Process orders on SAP and generate DO.
  • Coordinate with SCM in case of delivery issues.
  • Deliver messages to existing patients under campaigns run by clients, if & when required.
  • Conduct surveys with patients for Market intelligence whenever required.
  • Receive the orders from customers, clients(suppliers) and DKSH sales representatives.
  • Follow up on the client’s proposal to enhance customer relations.
  • Compile and prompt responses or provide feedback to the customers or suppliers with the respective department’s reasons within KPIs.
  • Review the pending orders and reject orders daily by reason.

Open To

New graduates
Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Degree or professional qualification in a Science or Medical-related discipline (B. Pharm are preferable)
  • Minimum 1 or 2 years experience in the Pharma industry. (Also experience in a Hospital or Clinic environment are more preferred)
  • Good knowledge of pharmaceutical products.
  • Good knowledge of MS Office Applications.
  • Good command of English (both spoken and written)

What We Can Offer

အက်ိဳးအျမတ္

- According to the company policy

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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