Customer Service Agent

KBZ Bank

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Agent

KBZ Bank, | ရန်ကုန်တိုင်း

Customer Service Agent

KBZ Bank

ရန်ကုန်တိုင်း

Customer Service Agent

KBZ Bank

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

25 Jul 2022

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

The objective of customer service is to identify queries of customers, interact with customers, answer the queries of customers, resolve service issues, enhance customer experience and foster relationships, improve credibility and create customer loyalty.

Handling inbound calls or messages and providing accurate information to customers' queries and concerns
Opening ticket in Sparrow system and escalate customers' issues to respective departments if necessary
Resolving customers' complaints, giving follow up calls, and closing issues in the Sparrow system
Collaborate with the team and colleagues to improve customer service
Communicate and coordinate with internal departments
Provide consistent quality service to the customers with KBZ high service standards in an efficient and timely manner
Other duties as assigned by the management

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း