Customer Service Executive in Yangon

Customer Service Executive

KM Terminal and Logistics Limited

ဒဂုံမြို့သစ်အရှေ့ပိုင်း | ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Executive

Customer Service Executive

ရန်ကုန်တိုင်း

APPLY HERE

Customer Service Executive

KM Terminal and Logistics Limited

Myanmar - ရန်ကုန်တိုင်း

ဒဂုံမြို့သစ်အရှေ့ပိုင်း | ရန်ကုန်တိုင်း

13 Mar 2024

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လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ထောက်ပံ့ပို့ဆောင်ရေး/သယ်ယူပို့ဆောင်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Good Opportunity for ..

Serve as the company's primary point of contact for customers.
Respond promptly to daily customer inquiries and collaborate with the operations team to resolve challenges via incoming calls and email.
Cultivate and maintain strong relationships and network connections among customers, suppliers, sales, marketing, operations, finance, and other relevant stakeholders.
Create and input job orders into the system and effectively communicate order instructions to the operations team within specified timelines.
Prepare verification reports before issuing invoices and forward them to customers.
Maintain comprehensive records of customer interactions, manage customer accounts, and ensure proper document filing.
Take ownership of customer issues, follow up on problems, and provide viable solutions.
Collaborate closely with the finance and accounting departments to monitor accounts receivable invoices, follow up on payments, and prepare accrual reports.
When required, be prepared to visit and coordinate with ground operations as assigned.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Bachelor's degree in any field.
A minimum of 3 years of experience in a Customer Service-related role.
Proficiency in reading, writing, and speaking English at a good level.
Knowledge of transportation, warehousing, export, and import processes.
Strong computer skills, including proficiency in Microsoft Excel and other relevant software.
Excellent problem-solving skills with a positive mindset.
Ability to work under pressure, adaptability, and strong organizational skills.

What We Can Offer

အက်ိဳးအျမတ္

As per company policy

ထူးျခားခ်က္မ်ား

Corporate culture

အခြင့္အလမ္းမ်ား