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Customer Service Officer ( Mandalay )
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Big Opportunity for ...
Confers with customers by telephone to provide information about Bank products or services, execution of transactions
Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Keep abreast of product knowledge to ensure information is given to customers in accurate manner
Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
Prepare report periodically by collecting and analyzing customer information
Open To
လိုအပ္ေသာအရည္အခ်င္း
Passionate in customer service
Excellent communication and problem solving skills.
Must be able to work in shift and weekend.
Ability to multi-task, prioritize and manage time effectively.
Strong knowledge in Microsoft Office.
Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Have you graduated ?
Expected Salary ?
Do you need accommodations to perform the job mentioned in the description?
If "Yes", please share detailed information with your recruiter.
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