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Customer Service Officer (MDY)

KBZ Bank
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
10 Jun 2021
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
မန္တလေးတိုင်း
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer (MDY)

KBZ Bank
မန္တလေးတိုင်း

Customer Service Officer (MDY)

KBZ Bank
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
| မန္တလေးတိုင်း
10 Jun 2021
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Good Opportunity for ..

The role holder is responsible for answering incoming calls to provide information about Bank products, performing transactions and addressing complaints.

  • Confers with customers by telephone to provide information about Bank products or services, execution of transactions
  • Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
  • Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Keep abreast of product knowledge to ensure information is given to customers in accurate manner
  • Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
  • Prepare report periodically by collecting and analyzing customer information

Open To

New graduates
Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
  • Experience working with customer support would be an added advantage.
  • Passionate in customer service
  • Excellent communication and problem solving skills.
  • Must be able to work in shift and weekend.
  • Jobs are available in Mandalay.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong knowledge in Microsoft Office

What We Can Offer

အက်ိဳးအျမတ္

Rewards for over performance

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
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လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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