Customer Service Officer ( Yangon )

KBZ Bank

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Officer ( Yangon )

Customer Service Officer ( Yangon )

KBZ Bank

ရန်ကုန်တိုင်း

Customer Service Officer ( Yangon )

KBZ Bank

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

20 Mar 2023

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

Confers with customers by telephone to provide information about Bank products or services, execution of transactions
Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Keep abreast of product knowledge to ensure information is given to customers in accurate manner
Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
Prepare report periodically by collecting and analysing customer information

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း