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Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
လှိုင်သာယာ | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
12 Jan 2021
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
ရန်ကုန်တိုင်း

Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
လှိုင်သာယာ | ရန်ကုန်တိုင်း
12 Jan 2021
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အခြား

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

  • Open and maintain the patients’ accounts by recording transaction and patients’ account
  • Know how to resolve pets’ owners’ complaint by listening what the problems are
  • Work closely with vet technicians and vet surgeons to get patients’ feedback
  • Work closely with marketing team in the case of market analysis
  • Prepare the reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls and follow up calls
  • Play major roles to achieve customer satisfaction
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution
  • Keep records of patients for follow up cases (customer retention program)
  • Resolve customer complaints via phone and email
  • Use telephones to reach out to customers and verify account information
  • Close out or open call records

Open To

Female

လိုအပ္ေသာအရည္အခ်င္း

  • Any university degree holder with 1-2 years of experiences as a customer services field
  • Must be cheerful person and work under pressure
  • Able to manage complaints timely
  • Good attitude and good team spirit

What We Can Offer

အက်ိဳးအျမတ္

Uniform

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
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လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အခြား

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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