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Duties and Responsibilities of Data Center & Network Administration Unit Assistant
▪ Assists day-to-day operation, hardware server, storage, installation, configuration operating system and application, and record the system downtime and equipment inventory
▪ Performs troubleshooting as required and assists problem-solving efforts often involving other support users
▪ Ensures high availability and acceptable levels of performance of the critical host servers and storage resources
▪ Assists to maintain server, storage and protects systems from unauthorized use, acts of nature and user abuse; documentation for backup and restoration of host operating systems and host-based applications
▪ Practices network asset management, including maintenance of network component inventory, life cycle management and related documentation
▪ Monitors and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, and so on
▪ Tests network performance and provides network performance statistics and reports
▪ Assists to make certain network capacity meet existing and future requirements
▪ Assists on the installation/configuration and maintains of DNS, firewall and other security, traffic shaping, caching and filtering, installation and configuration of Cisco, Wireless (Wi-Fi), router and VPN
▪ Installs, configures and maintains of PC desktop, laptop, OS, application, printer, passbook printer, scanner, security camera system, network infrastructure and others equipment to branches’ operation; supports end user’s day to day related IT functions and operations
▪ Be an active learner and a good leader of a team