MMR
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Deputy Function Head KYC Verification
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Fantastic Opportunity for ...
This role is responsible for Assessing current KYC volumes and determining team capacity to support KYC activities relative to new client on boarding, client periodic reviews and KYC remediation; Responsible for preparing and reporting team SLAs to management and stakeholders; Recommend driving changes to KYC workflow & process. The role also emphasizes to follow complaint process guideline as per regulatory requirements.
Open To
လိုအပ္ေသာအရည္အခ်င္း
• Intuitive to customer’s needs
• Strong communication and interpersonal skills and the ability to build and maintain relationships
• Must understand customer relationship management (CRM)
• Ability to analyse and solve problems quickly
• Must be self-motivated, flexible and able to manage several jobs at one time
• Proven experience as a Client Relationship Manager
• Experience in sales or customer service is preferred
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Do you need accommodations to perform the job mentioned in the description?
If "Yes", please share detailed information with your recruiter.
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