Purpose of the position (ရာထူး၏ရည်ရွယ်ချက်၊ အဓိက တာဝန်ဝတ္တရား)

        Duties include configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users. Assistants may work at a help desk, answering calls and e-mails regarding the computer network or communication systems.

Duties and Responsibilities: (လုပ်ငန်းတာဝန်များ၊ တာဝန်ဝတ္တရားများ)

• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Communicate with internal and external for systems set up and resolve issue.
• Troubleshooting system and network problems and diagnosing and solving hardware of software errors.
• Provide fast and efficient IT support to employees
• Provide technical issue resolution for: printers, UPS’s, networks and end users.
• Repairing equipment and replacing parts laptops, desktops, printers, projectors
• Understand and are able to provide user support and resolve problems related to the different uses of computing systems.
• Knowledge of hardware/ Server operating systems through current version
•  User support with phone, remote software for other sites
• Assist IT Service desk with issues around CCTV / support as required.

• Any Graduated with related IT/Network Diploma (or) professional certificate.
• At least 1 year experience in IT field would be advantage
• Must have a strong willingness to learn
• Understanding and skillful in Window OS installation and any software installation.
• Skillful in the use of computer software and Microsoft Office Packages, particularly Word, Excel, PowerPoint and Outlook.
• Willingness to travel
• Excellent communication skills