The role holder is accountable for assisting the delivery of New Card Products & Process enhancement and also responsible in assistance of innovative Card products and solutions that are geared towards client needs in order to differentiate products and solutions from competitor’s offerings and contribute to revenue growth. The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nation-wide financial inclusion.

• Assist and support to execute the Value Centre’s business plans for structuring highly relevant and innovative card product solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide.
• Conduct the roll-out of new card products and services to ensure the delivery of an exceptional end-to-end product journey for the clients – across deposit, wealth/affluent and debit/prepaid & eCommerce.
• Ownership for development and ongoing updating of the existing product life cycle of all existing card product inclusive of product program (NPP), and standard operating procedures (SOP) and clear identification of all product and process risks and mitigants.
• Periodic review of all card product programs and performance against set business deliverables, customer experience, Market analysis and risk parameters.
• Managing on implementing, enhancement and upgrading of existing card product and system to align with market requirement, compliance requirement & business requirement.
• Assess potential risk from all perspectives of business, actively manage risk assessment by working with Risk management team and all relevant stakeholders.
• Design and produce reporting and analytics for product suite.
• Assisting to roll out or project implementation or product enhancement with Technology, Finance, Legal and/or other internal functions (as needed) in order to drive the business required results.
• Maintains strong internal relations and capitalizes on cross-selling opportunities through collaborating with other Value Centers to meet a diverse range of customer needs and expectations.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices based on leading practices to boost processes and productivity and to deliver exceptional service standards.

• Master/Bachelor’s Degree, preferable in fields of business, banking and finance or other relevant academic backgrounds.
• 5 years related experience
• Good command of English Language (Writing + Speaking)
• Proactive and able to work under pressure
• Presentation Skill