Product Support in Yangon

Product Support

KBZ Bank

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Product Support

KBZ Bank, | ရန်ကုန်တိုင်း

Product Support

KBZ Bank

ရန်ကုန်တိုင်း

Product Support

KBZ Bank

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

27 Feb 2019

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

 Confers with customers by telephone and emails to provide support about Bank products, services and execution of transactions.
 Resolves branches inquiries through identification of problems, suggesting best solution and following up to ensure resolution.
 Executes corporate and retail ibanking account opening for customers.
 Effectively explains the ibanking and quick pay related products and service to branch staffs.
 Provide troubleshooting to branch (internal customer) who required assistance.
 Follow up or call back to branch where necessary.
 Making reconciliation for ibanking related product.
 Document all call information according to standard operating procedures (SOP).

Open To

New graduates

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

 Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
 Able to command in English and Myanmar
 Knowledge of customer service principles and practices
 Good data entry and typing skills
 Experience in a call center or customer service environment is preferred
 Excellent communication and problem solving skills
 Being able to adapt new situations and environments

What We Can Offer

အက်ိဳးအျမတ္

Rewards for over performance

ထူးျခားခ်က္မ်ား