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Product Support Specialist

(Front Office)

KBZ Bank
မင်္ဂလာတောင်ညွှန့် | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 11 mins ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 11 mins ago The recruiter at this company was last active reviewing applications.
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Product Support Specialist

KBZ Bank
ရန်ကုန်တိုင်း
APPLY HERE

Product Support Specialist

(Front Office)

KBZ Bank
Recruiter active 11 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
မင်္ဂလာတောင်ညွှန့် | ရန်ကုန်တိုင်း
1 week ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 11 mins ago The recruiter at this company was last active reviewing applications.
APPLY HERE

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Good Opportunity for ..

A product support specialist perform day to day Product support operations to help keep the business running smoothly. You may also build and maintain relationships with clients, partners, and customers.

 

  • Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the issues are reported and resolved on time
  • Resolve issue with merchants in person or via phone and mail
  • Support MMQR Payment and Merchant related Payment Issue
  • Prepare Operation SOP & User manuals documentations
  • Align with Product team lead for necessary action

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor's Degree
  • Minimum 1-2 years’ experience in Customer service or Consumer operation
  • Strong Teamwork & excellent interpersonal skills
  • Effective negotiation, excellent communication
  • Must have experience in Basic Accounting   
  • Strong knowledge of Excel, PowerPoint and call center tools is a plus

  • Good command in English for both verbal and written

  • Proficient in relevant computer application

  • Knowledge of banking, finance and project management

  • Being able to stay OT when it is required

  • More preferable keep in touch with banking solutions

  • Minimum 1 years in related field

     

 

What We Can Offer

အက်ိဳးအျမတ္

Quarterly Bonus

ထူးျခားခ်က္မ်ား

International Standard

အခြင့္အလမ္းမ်ား

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လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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