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Leading the planning and implementation of projects.
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Defining a project’s scope and goals.
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Planning and scheduling project timelines.
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Coordinating project staff.
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Resource planning and allocation.
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Quality assurance.
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Carrying out risk assessment.
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Managing project administration, including all documentation.
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Reporting regularly to senior management.
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Managing client relationships.
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Tracking project performance.
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Project evaluations and results measurement.
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Discover growth opportunities in the product - from funnel conversion rates and user experience - by exploring transaction data, customer activity within apps, and actual customer insights
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Understand the AARRR (Acquisition, Activation, Retention, Referral and Revenue) Framework for our customers, their journey and optimizing our funnel.
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Understand the different KBZPay Benefits modules and provide business and strategic insights around feature adoption.
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Working with the product usage data and analysing the various data sets to give insights on new feature development and improvement of existing features.
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Making the data tracking plan for the different modules and analysing them to reflect customer behaviour.
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Drive prioritization, strategy, and focus on solutions to solve user problems
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Analyse our complex and ever-growing data, present insights, and propose strategic options to senior management to drive business decisions
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Understand the database structure and use it to develop reporting and insights.
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Dive into complex data sets to analyse trends and identify business opportunities that will drive high growth for KBZPay.
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Produce comprehensive analysis for key stakeholders using appropriate visualization and presentation techniques to provide intuitive and actionable insights that can be used in refining our business strategies.
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Play a key role in strategic projects to help the team improve, organize, and regularly update management reporting
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Influence the roadmap of product teams through presentation of data-based recommendations
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Pack and present a story to stakeholders to generate buy-in and engagement
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Establish strong working partnerships with team members from Marketing, Finance, Customer Experience, Data Engineering and other stakeholders
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Collaborate with the product, technology, sales, marketing, finance and operations to understand their KPI’s to optimize their day-to-day work and make strategic decisions.