Job Purpose:Responsible for Manage the overall KBZPay Centres Operation Management of daily, weekly, monthly & Quarterly process and reporting to directs the Centres Operation (Head) in achieving outlined goals and in establishing the foundation necessary for all Centres operation management to be successful.

• Effectively managing and driving the daily operation cycle from prospection through to successful closure.
• Make business trip locally for required all center operation set up and existing center operation procedure when necessary
• Check cash management (allocating, balancing, compensation) and monitor to be align with current policies, rules and regulations in daily basis
• To ensure completely all centers daily opening operation process and monitor for week report to DCVGM / VCs
• Establishes and measures performance of sales goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Fearlessly and aggressively make suggestions and implementing change regarding process improvements in order to smoothen operation.
• Mentoring Management of Center Managers and Ast Center Managers & Center Supervisors
• Assist in the enhancement, implementation, and monitoring of strategies towards the success of the all KBZPay Centers.
• Monitoring the Cash out transactions to be linked with KBZPay booking system
• Review and analyze all tracking reports and take actions if it’s needs to be done
• Ensures all KPIs with all stakeholders to reach expectation of practicing goals setting
• Creating and presenting regular reports to DCVGM on daily basis
• Demonstrate flexibility to perform every other duty as assigned.

• Recognized degree University Degree. (preferably in Business Management, Business Administration)
• Minimum 3 years in Management Level
•  Relevant Experience in Operation Management and customer service of end user. (eg. Delivery service B2B, B2B2C)