MMR
English
Sr. Customer Service Representative ( Taungoo )
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Great Opportunity for ...
To check and update the information in KYC update and Booking data Sheet
To ensure that customers are satisfied with provided customer service
Monitor the KYC change process.
Support the bank side (Maker- Checker) for KYC change process
Ensure the effective communication between stakeholders [bank side (Maker-Checker), KBZPay side & KBZPay call center ]
Arrange floor plan for customer convenience (together with bank side)
To perform all of duties assigned by supervisor
To train staff regarding their individual needs for work operation.
Handle complaints and provide appropriate solutions for customer satisfactory
Open To
လိုအပ္ေသာအရည္အခ်င္း
Accuracy on the process
To assist the Team Leader in coaching new customer service officers and may be required to work in a supervisory capacity in the Team Leader's absence
Strong experience on customer service
Good listening and communication skill
Clear communication skill
Taking responsibility
Patience
Team work
Resilience on dealing with unexpected complaints
At least one or two years experience of providing the service to the public
At least graduated with any specific majors
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Could you able to work with shift Assign?
Could you able to work in Taungoo?
More Similar Jobs
Customer Service Executive
Senior Customer Service Executive
Customer Service - Team Leader
Customer Service Assistant Manager
Customer Services Assistant
Customer Service Executive (Mandalay)
Customer Services Executive
Customer Service Officer ( Mandalay )
Sales & Customer Service Executive ( Nay Pyi Taw )
Share with a Friend