Position Title: Student Relations Officer

Department / Team: Brand & Communications Team (in collaboration with Student Care & Success Team)

Location: Yangon (Onsite)

Working Hours: Monday – Friday, 8:30 AM – 5:00 PM

Salary Range: 600,000 MMK – 900,000 MMK per month (based on experience and English proficiency)

📌 Additional incentives or travel allowances may apply during student events.

📌 Must be available on weekends or evenings during student activities or special occasions.

🧠 Job Purpose

The Student Relations Officer serves as the key bridge between Elevate Education and its student community — strengthening student relationships, communication, and overall experience.

This role focuses on organizing student engagement events, coordinating interviews and testimonials, collecting feedback, and assisting the Student Services team with applications and visa processes when required.

It’s a people-oriented position requiring good organization, communication, and collaboration across teams.

🎯 Key Responsibilities

Student Engagement & Relationship Building

• Plan and organize student dinners, meetups, and community events (in-person or virtual).

• Coordinate student interviews, testimonials, and success stories for marketing and PR purposes.

• Build and maintain ongoing relationships with current students and alumni studying in Thailand, Singapore, and Malaysia.

• Conduct surveys and feedback collection to measure student satisfaction and engagement.

• Maintain an updated student contact list and engagement database.

• Support the Marketing and Studio E teams by connecting students for content creation or live interviews.

• Represent Elevate Education’s tone, professionalism, and culture during all student interactions.

Student Services Support

• Assist with application form checking, document submission, and visa coordination when needed.

• Support student follow-up and communication during peak counseling or enrollment periods.

• Maintain accurate student files and ensure data confidentiality.

• Participate in pre-departure sessions and provide support for student arrangements.

Reporting & Collaboration

• Work with the Brand & Communications Team to summarize student engagement data and feedback reports.

• Coordinate with the Student Care & Success Team to ensure consistent and timely communication with students.

• Prepare brief monthly reports summarizing engagement events, interviews, and outcomes.

• Provide creative input to enhance the student experience and community connection.

📊 Key Performance Indicators (KPIs)

• Minimum of 3–4 engagement activities per quarter.

• At least 10 student testimonials or interviews per month.

• 90% data accuracy in surveys and student databases.

• Positive feedback from students and internal teams.

• Timely support and responsiveness during student service operations.

💼 What We Offer

• A friendly, collaborative, and mission-driven work environment.

• Training in both student engagement and student service processes.

• Opportunities to interact with international students and universities.

• A career path toward Senior Student Relations Officer or Engagement Manager roles.

• Recognition for creativity, teamwork, and initiative.

📧 To Apply:

Send your CV + short cover letter to [email protected]

Email Subject: Application – Student Relations Officer

📱 For inquiries: 09780204816 (for information only; not for CV submission)

✅ Qualifications

• Bachelor’s degree (any field; Marketing, Communications, Education, or Business preferred).

• Excellent English communication skills (both speaking and writing).

• Strong interpersonal skills and the ability to connect with students and stakeholders.

• Good organizational and coordination skills; able to manage multiple activities simultaneously.

• 1–3 years of experience in student engagement, marketing, event coordination, or education support preferred.

• Familiar with Google Workspace, Excel, or CRM systems.

• Proactive, approachable, and able to work independently or in a team.

• Willing to work occasionally on weekends for events or student gatherings.