To ensure accurate, timely and compliant handling of incoming and outgoing SWIFT messages and related remittance/transaction operations. To support KBZ Bank’s international payments & remittance services, maintain operational soundness, minimize risk, and provide excellent service to customers and internal stakeholders.

• Process, verify, and dispatch SWIFT messages (incoming & outgoing) in accordance with internal procedures and regulatory requirements.

• To perform SWIFT alliance Gateway Web planform and SNL maintenance for Quarterly update 

• Review and validate SWIFT message fields, ensure correct formatting, codes (e.g. SWIFT MT / MX series), and proper routing.

• To understand and implement configuration changes for the SWIFT RMA/TSS portal.

• To manage SWIFT HSM token operations effectively.

• Check SWIFT-related documentation for payments / remittances, ensuring completeness and compliance.

• Monitor Nostro accounts (where relevant), perform reconciliations, handle discrepancies.

• Prepare periodic (daily / weekly / monthly) reports / MIS on SWIFT transactions, volumes, errors, and outstanding items.

• Handle inquiries from operation users with correspondent banks, and internal units about SWIFT transfers / transfer status.

• Liaise with Finance, Compliance (AML/CFT), Treasury, IT, and other departments as required to ensure smooth end-to-end flow of SWIFT transactions.

• Escalate any issues, anomalies, system failures, or unusual transactions as per policy.

• Ensure compliance with regulatory reporting requirements (e.g. central bank / foreign exchange / other relevant authorities).

• Maintain accurate documentation, audit trail, and records of all SWIFT messages / remittances.

• Assist with process review & improvements, automation, and risk control enhancements in SWIFT / remittance operations.

• Bachelor’s Degree in related fields.
   
• Strong knowledge of SWIFT messaging standards (MT/MX), payment / remittance operations.
   
• At least 2 years working experience in international payments / SWIFT / remittance operations.
   
• Good understanding of the regulatory / compliance environment (AML/KYC, foreign exchange, central bank).
   
• Strong attention to detail, accuracy, and ability to identify errors.
   
• Good communication skills , including ability to liaise with internal and external parties.
   
• High integrity, confidentiality, and strong sense of responsibility.