Job Summary:
We are looking for a motivated and technically skilled individual to join our team as a Technical Sales & After-Sales Service Engineer. This role focuses on providing professional after-sales service, solving technical issues, and supporting customers with product knowledge, while also driving sales and building strong customer relationships.

Key Responsibilities:

• Provide professional after-sales service and technical support to customers.

• Conduct site surveys to identify and resolve product-related issues.

• Diagnose, troubleshoot, and solve technical problems efficiently.

• Prepare, present, and send quotations to clients based on customer requirements.

• Maintain strong relationships with existing customers and develop new business opportunities.

• Learn and maintain up-to-date technical knowledge of all company products.

• Conduct product training sessions for customers and internal staff when necessary.

• Collaborate with the sales team to identify potential market areas and execute sales programs.

• Ensure customer satisfaction by delivering timely and effective technical solutions.

• Support sales activities by providing technical advice and recommendations.

• Bachelor’s degree in Engineering, Science, or a related technical field.

• Strong technical knowledge and problem-solving skills.

• Experience in technical sales, after-sales service, or a similar role is preferred.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Willingness to travel for site surveys and customer visits.

• Customer-oriented mindset with a professional attitude.

• Must have Sanitary ware knowledge
• Excel and PowerPoint need to be used