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Technical Support Assistant

(IT Support)

Prudential Myanmar
ကျောက်တံတား | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
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Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Technical Support Assistant

(IT Support)

Prudential Myanmar
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Support sales departments and customers in day-to-day requests/queries/issues/clarification for our digital platforms and web-based applications.
  • Log defects/queries (Technical & Non-Technical) and report back to the product management team.
  • Support the maintenance of products with changes in products driven by customers, users, or internal quality testing.
  • Reproduce and document issues, raise bugs with the IT team.
  • Contribute to customer projects and internal R&D where possible.
  • Take part in incident investigation/resolution, reporting, and testing.
  • User administration and configuration of backend (AS400) LAS system as L1 support and cooperate with L2/L3 Support to solve internal and external customer requests/issues if required.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Minimum 2 years of working experience in related fields
  • Good written and spoken English
  • Experience with MS Office, especially in Word, Excel, and PowerPoint.
  • Eager to learn new tools, technologies, etc.
  • Experience with Jira would be preferred.
  • Experience in an application support or similar role would be preferred.
  • Attention to detail, analysis, and good problem-solving skills.

What We Can Offer

အက်ိဳးအျမတ္

Flexible Working Hours
Sat+Sun Off
Hybrid Working Conditions
Performance Bonus
Health+Life Insurance

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

Apply for this job

OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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