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Technical Support Manager

(IT Project Manager)

Myanmar Citizens Bank (MCB)
ပုဇွန်တောင် | ရန်ကုန်တိုင်း
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Technical Support Manager

(IT Project Manager)

Myanmar Citizens Bank (MCB)
Recruiter active 9 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Lead and manage the mobile banking technical Implementation & technical support team, providing coaching and performance oversight.
  • Monitor uptime, performance, and service to ensure availability of the digital banking application.
  • Prepare and maintain Business Requirement Documents (BRD) and Functional Specification Documents (FSD) to accurately translate business needs into actionable solutions.
  • Support Project implementation by coordinating with development, QA, and operations teams to deliver high-quality outcomes on schedule.
  • Lead and support testing activities, including system testing, integration testing, and user acceptance testing (UAT).
  • Plan, coordinate, and oversee product release activities to ensure seamless deployment and transition to production.
  • Provide post-release support by addressing issues, gathering feedback, and driving successful adoption of solutions.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor’s degree in information technology, Computer Science or a related field.
  • Minimum 5 years of technical experience with digital products such as Mobile Banking and Internet Banking.
  • Strong knowledge and hands-on experience in mobile banking platforms, digital channels, APIs, and integration with core banking systems.
  • Solid understanding of authentication and security technologies, including 2FA, OTP, and biometrics.
  • Proven ability in requirement gathering, documentation standards, and preparation of BRDs and FSDs.
  • Experience collaborating with third-party vendors and service providers.
  • Good communication and documentation skills.

 

What We Can Offer

အက်ိဳးအျမတ္

- Ferry provided

ထူးျခားခ်က္မ်ား

- Make a difference
- Join an experienced team

အခြင့္အလမ္းမ်ား

- Learn new skills on the job
- Promotion opportunities

Apply for this job

OR

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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