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Transition Banking Manager

KBZ Bank
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
05 Oct 2021
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Transition Banking Manager

KBZ Bank
ရန်ကုန်တိုင်း

Transition Banking Manager

KBZ Bank
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
05 Oct 2021
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Project, Operations Management

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

  • Writing the System / Tech requirements and enhancements - BRD.
  • Estimating & Documenting Process Times at sub-Process levels. Estimating manpower/FTE reqd. 
  • Writing the Training Manual.
  • Identifying work space / work stations  for the manpower/FTE to be hired. Writing PARs.
  • Initiating process of Hiring FTE including Supervisors and Quality Staff and also managing HR matter.
  • Ordering PCs, Workstations, Equipment/Headsets, Tech/Call center Access and infrastructure. Long lead times. Also managing Finance, Tech, DPS.
  • Outlining Transition Plan for each Process migration.
  • Outline key MIS, Metrics.
  • Getting Quality Control people and processes in place. Implementing MIS/Metrics.
  • Rolling out Training (Process & Systems) to Hired People, Supervisors, Quality Staff and Staff Help Desk. 
  • Move to "Production". Transition Manager doubles as Supervisor, for a few months, till latter on board and trained / comfortable with Process.
  • Develop communication plans between interacting teams (eg Ticketing, Emails etc). Develop communication plans to Branch network and Staff Help Desk.
  • Develop plans for capturing and handling Customer complaints.
  • Production sign-offs from all stakeholders including Ops, Tech, Ops-Risk, L&C and relevant VCs.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in business management or equivalent.
  • Expertise in managing Risk in large scale Operations, including publishing internal control guidelines and building risk frameworks
  • Ability to work closely with and collaborate across cross-functional teams including business stakeholders, vendors and third-party service providers
  • Proven ability to communicate well, with clear presentation and analytical skills
  • Strong interpersonal skills, with experience in conflict resolution, prioritisation and negotiations
  • Excellent critical thinking and problem solving skills

What We Can Offer

အက်ိဳးအျမတ္

International Standard

ထူးျခားခ်က္မ်ား

International Stndard

အခြင့္အလမ္းမ်ား

Management Potential
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Project, Operations Management

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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