A Fantastic Opportunity for ...
Supervise daily air ticketing operations and ticketing staff.
Handle flight reservations, ticket issuance, re-issuance, refunds, cancellations and changes.
Check fares, rules, baggage allowance, penalties and ticketing conditions.
Handle GDS systems such as Amadeus, Galileo, Sabre or other relevant systems.
Coordinate with airlines, consolidators and suppliers for bookings and ticketing issues. Monitor group bookings, seat availability and ticketing deadlines.
Support the sales team with fare quotations and ticketing solutions.
Check ticketing accuracy and ensure all bookings follow airline and company policies.
Handle customer inquiries and resolve ticketing-related issues professionally.
Train and support junior ticketing staff.
Prepare ticketing reports and assist management with daily operations.