The role holder for Payroll business’s primary responsibility would be to analyse and interpret complex data sets to provide insights into the Payroll portfolio's performance, customer behaviour, and risk profile. To be successful in this role, the individual will need to have strong analytical skills, proficiency in data analytics tools and software, and a solid understanding of payroll service and risk management principles. Additionally, excellent communication and interpersonal skills are essential, as the individual will be working closely with stakeholders across the organization to drive business outcomes.

• Sales Data Collection and Analysis: Collect and analyze large data sets from various sources to identify trends and patterns and produce actionable insights to support business decision-making.
• Ensure the dashboard is updated regularly with accurate payroll transaction data.
• Provide insights and visual analytics to support management decisions.
• Sales Performance Reporting: Create and maintain sales performance reports that measure the payroll portfolio's performance against key metrics, including sales growth, delinquency rates, sales potential, and profitability.
• Highlight challenges, performance trends, and opportunities for improvement.
• Risk Management: Conduct risk analysis of the payroll portfolio to identify areas of potential risk and provide recommendations to mitigate risk.
• Predictive Modeling: Develop and implement predictive sales models to forecast customer behavior, such as default rates, and to identify opportunities for cross-selling and up-selling.
• Business Strategy: Collaborate with senior management to develop business strategies that are based on data insights and aligned with business objectives.
• Prepare respective financial reports and collaborate with finance team for account reconciliation, budget tracking and reporting accuracy.
• Data Visualization and Management Reporting: Create compelling data visualizations that clearly communicate complex data insights to business stakeholders.
• Process Improvement: Continuously evaluate and improve data analysis processes, methodologies, and tools to enhance efficiency and accuracy.
• Data Governance: Ensure compliance with regulatory requirements and data governance policies, including data privacy and security.
• Cross-Functional Coordination: Work actively with Finance, Operations, IT, and Sales to ensure smooth operations and timely resolution of issues.
• Proactive Communication: Raise escalations and updates in a timely manner to avoid delays in service delivery.
• Data Accuracy & Timeliness: Ensure all reports, dashboards, and analyses are accurate, complete, and submitted on schedule.

• Prefer bachelor’s degree in computer science.
• At least 2 years experience in related field.
• Strong Teamwork & excellent interpersonal skills.
• Effective negotiation, excellent communication.
• Strong knowledge of Excel, PowerPoint and Power BI tools is a plus.
• More preferable keep in touch with banking solutions.