တိုင်ကြားမှု အောင်မြင်ပါသည်

Job Summary:

We are seeking a motivated and experienced Logistics Customer Service Executive to join our dynamic team. The ideal candidate will have a strong background in logistics and freight forwarding, with hands-on experience handling LCL shipments and coordinating with customs brokers. This role requires excellent communication skills and the ability to work effectively under pressure.

• Handle day-to-day customer service activities for logistics and freight forwarding operations.
• Manage LCL shipments from booking to delivery.
• Liaise with shipping lines, customers, and internal teams to ensure smooth cargo movement.
• Coordinate and follow up on customs clearance processes with brokers.
• Respond to customer inquiries in a timely and professional manner.
• Maintain accurate business records and documentation using MS Office, Outlook, and relevant software.
• Build and maintain strong relationships with existing clients.
• Perform other duties assigned by the supervisor or management.

• Bachelor’s degree in any discipline.
• Male or Female, aged between 25 to 38 years.
• Minimum of 3 years' experience in logistics and freight forwarding.
• Proven experience handling LCL shipments.
• Good understanding of customs clearance procedures and ability to liaise with brokers.
• Proficient in Microsoft Office, Outlook, and Trade Net 2.0
• Strong organizational and multitasking skills.
• Able to work effectively under pressure
• Fluent in English (both written and spoken); ability to speak Chinese is an advantage.
• Candidates with existing customer networks are highly preferred.