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Junior Service Desk Engineer

KBZ Bank
စမ်းချောင်း | ရန်ကုန်တိုင်း
  1 ဦး
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
ဒီနေ့
လွန်ခဲ့သော7 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Junior Service Desk Engineer

KBZ Bank
လွန်ခဲ့သော7 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.

လုပ်သက်အဆင့်

Entry Level

အလုပ်အမျိုးအစား

IT Hardware, Software

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Fantastic Opportunity for ...

To perform a primary and single point of contact between users and related owner teams in an IT organization. 1st line IT support across all areas of the business units. 

  • Act as a single point of contact (SPOC) for IT Support and communicate with backend teams.
  • Use a tracking solution for all incoming service request
  • Automated ticket tracking, routing and email notifications
  • Basic Incident Management and Problem Management
  • Offers some limited integrations with other IT Service Management Processes
  • Some areas/applications supported by specialty groups outside of the help desk
  • Provide level 1, 2 support and pass incident ownership if escalation is needed
  • Problem resolution and escalation procedures
  • Managing the Knowledge Base
  • Adhering to Service Level Agreements (SLAs) Requirements

ဘယ်သူ့အတွက်လဲ

ဘွဲ့ရပြီးကာစ
Male/Female

လိုအပ်သောအရည်အချင်း

  • IT Related Degree
  • Fluency in English
  • Fresh graduate also welcome
  • Experience in a Bank Service Desk environment
  • Professional and polite telephone manner.
  • Customer focused with the ability to communicate at all levels.
  • Self-motivated with the ability to work under pressure
  • Knowledge of Core Banking Process

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Quarterly Bonus
Ferry (YGN area)
Uniform
Health Care Support

ထူးခြားချက်များ

International Standards
Leading Bank in Myanmar

အခွင့်အလမ်းများ

Opportunities for promotion
Possibility
Training provided

အလုပ် လျှောက်မည်

OR

လုပ်သက်အဆင့်

Entry Level

အလုပ်အမျိုးအစား

IT Hardware, Software

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

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