Position Title: Junior Study Abroad Counselor

Department: Global Student Success Team (Commercial)

Location: Yangon (Onsite

 Job Purpose

We’re looking for a Junior Study Abroad Counselor who is passionate about helping students achieve their dreams of studying abroad.

In this role, you’ll guide students from inquiry to enrollment — providing counseling, managing applications, and ensuring a smooth visa process.

This is a junior-level position with strong learning opportunities and mentorship — ideal for candidates who want a long-term, meaningful career with Elevate Education.

 Key Responsibilities

• Handle student inquiries through phone, social media, or walk-ins

• Conduct counseling sessions to guide students on programs and universities

• Follow up with leads regularly and update them on application status

• Prepare and submit applications and supporting documents on time

• Coordinate visa processing and pre-departure arrangements

• Build trust and long-term relationships with students and families

• Participate in team training sessions and improve counseling performance

• Maintain accurate records using internal CRM tools and systems

 Key Performance Indicators (KPIs)

• 10 student enrollments per month

• 30+ counseling sessions per month

• 100% document and application accuracy

• 100% lead follow-up within 48 hours

• Average student satisfaction score: 8/10+

💼 What We Offer

• Comprehensive training in counseling, application, and visa processes

• A young, motivated team with a growth-oriented culture

• Opportunities to work directly with international universities

• Monthly performance reviews & promotion path to Senior Counselor

• Commission after successful completion of 3-month probation

• A chance to make real impact in students’ lives

✅ Qualifications

• Bachelor’s degree (any major)

• Strong English communication skills (spoken & written)

• Customer service, education, or counseling experience preferred

• Detail-oriented, organized, and responsible

• Proactive and disciplined with follow-ups and deadlines

• Emotionally mature and able to work under pressure during peak periods

• Fast learner who welcomes feedback and growth opportunities

• Positive attitude and long-term commitment

📍Special Note for Mandalay Position

Candidates for the Mandalay Office must attend 2 months of intensive training in Yangon before deployment.

After completing training, they must commit to working at least 12 months in Mandalay.

🟩 Mandalay residents will be given preference for this position.

Accommodation support during training in Yangon will be provided.