Key Responsibilities:
· Support day-to-day operations, deployment, configure, and maintain network infrastructure environments.
· Monitor, diagnose, and resolve complex network and computer network issues.
· Deliver network solutions for customer projects remotely and on-site, perform network upgrades, backups, patching, and monitoring.
· To make suitable solutions, troubleshoot and resolve hardware, software, and connectivity issues, LAN and WAN issues, document configurations, processes, and maintain technical documentation.
· Provide solutions to complex problems with the integration of various technologies.
· Design plans as well as lead initiatives for the optimization and restructuring of network architecture.
· Collaborate with project managers and clients to ensure successful service delivery.
· Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations.
Required Qualifications:
· Strong networking knowledge (TCP/IP, routing, switching, firewalls, VPNs).
· Strong understanding of network technologies and routing protocols (CCNA or higher).
· Firewall expertise is a must: FortiGate and Palo Alto required.
· Solid understanding of VPN technologies with strong troubleshooting skills.
· Good problem-solving and communication skills to work effectively with internal cross-departments and customers.
· Ability to manage time and tasks across multiple ongoing projects.
What We Offer:
· Competitive salary and performance-based bonus.
· Training and certification sponsorship.
· Exposure to enterprise IT projects
o Opportunities for career advancement within a growing SI company