တိုင်ကြားမှု အောင်မြင်ပါသည်

The Product Manager, Wave Account has two main components:
• A product management role, defining and implementing Wave Account products and services roadmap following a Human Centered Design approach
• A “Customer Journey” role, using analytics and insights to improve existing features and customer journeys, implement new ones and define tactical campaigns to drive customer acquisition and activity


KEY RESPONSIBILITIES
• Defines and implements the Product & Services roadmap for Wave Money Wave Account, which includes money transfer, in-app payments, e-commerce solutions and QR Code Payments – this includes the implementation of main functionalities as well as more tactical features and UI/UX improvements
• Project manages Product Roadmap delivery cycles
• Leads Wave Account-related service design activities for Wave Money users
• Acts as a single point of contact for product and services resources; is fully involved in development sprints with the role of “Wave Account owner” and guides implementation and design choices
• Ensures quality of deliveries by leading UAT and FUT phases
• Responsible for current and new service channels (store, web, POS, partner portal/devices)
• In charge of product enhancements, upgrades and go-live coordination on all channels
• Is in charge of Wave Account analytics strategy (choosing tools, defining and owning KPIs, implementing analytics) and reporting
• Works closely with Marketing team to propose campaign ideas, align on roadmaps and provide feedback on campaign effectiveness
• Experiments campaigns and new features with A/B testing makes recommendation to the business
• Also has some support responsibility in owning the Business Solution Roadmap

FUNCTIONAL AND TECHNICAL COMPETENCIES
• Strong project management skills
• Solid experience in Business Analytics
• Experience in Service Design
• Willingness to experiment, learn new ways of working and new and technologies
• Strong strategic and analytical skills combined with consultancy skills and robust understanding of the business planning cycle and processes;
• Strong business acumen, including a good understating of marketing, market trends and customers in the market
• Ability to translate analytics into actionable strategic recommendations and capacity to effectively communicate complex information and concepts to different types of audiences;
• Ability to partner successfully with Leadership Team, quickly building trust and credibility by setting a highly visible example of professional excellence;
• Strong influencing skills, ability to lead work in a virtual and multi-cultural environment, often without direct line authority; Ability to lead teams assertively;
• Complex project management leadership skills and problem-solving approach;
• Understands the operating environment and its business drivers across the market.
• Understands quantitative and qualitative research methodologies.
• Proven ability to connect, integrate and distil analysis and data into a meaningful interpretation to drive strategic recommendations and enable commercial decision making. Capable of describing relevant caveats in data or in a model and how they relate to the business question.
• Ability to be flexible, prioritize multiple demands and deal with ambiguity.
• Displays leadership behaviours in all interactions.


TECHNICAL SKILLS AND COMPETENCIES
• Fluent in English language (written and spoken)
• App Analytics (Google Analytics, Google Play Developer Console, other tools)
• XL Master
• Customer Segmentation
• Campaign management and follow-up
• Educated to degree level or advanced degree in Sciences/ Quantitative field preferred.